Online Communication Courses & Certifications

The Executive Programme in Communication Strategies for Corporate Leaders (EPCSCL) aims to help you use communication skills as a leadership strategy rather than just a way to interact. The programme aims to provide you with the necessary skills to become effective leaders in your respective fields.  

Its primary objective is to provide an innovative approach to communication skills so that you can assume leadership positions in the future. The Executive Programme in Communication Strategies for Corporate Leaders aims to equip you with skills that are game-changers in business scenarios that require critical thinking and comprehension. Executive Programme in Communication Strategies for Corporate Leaders certificate course by IIM Calcutta will present new frameworks of communications applicable in both international and domestic corporate cases.  

This 6-month long Executive Programme in Communication Strategies for Corporate Leaders certificate course by IIM Calcutta is a blend of lectures, videographed presentations and case studies. It will arm you with skills such as critical thinking, comprehension of the ever-evolving market and decision making that will help you stand out in diverse business scenarios.

The Business English online certification course is delivered for the students to gain a comprehensive understanding of the aspects of business communication and the English language skills required for individuals in business management. This online course is provided by the TCS iON digital learning hub for eligible students. The training program is conducted for five to six months for students across different domains. 

The TCS iON industry honors certification is guided by professionally qualified academic and industry experts such as Ranjana Sarkar, Lead in the technical communication domain at TCS, Akshay Kumar Singh, systems engineer, or toastmaster at TCS, and Dr. Anusha Ramanathan, Consultant at Tata Institute of Social Sciences in Mumbai. The Business English certification program is organized for the students to equip themselves with the business skills for communication while earning three credits for the course. The candidates receive digital certificates based on the qualifying conditions.

The CRM Domestic Voice online course introduces students to the basic principles of Business Process Outsourcing along with the importance of effective communication and personality development at the workplace. The course will allow students to improve their basic language skills by introducing concepts like parts of speech and its various supporting components.

The CRM Domestic Voice course offered by Swayam is coordinated by Radhika B. of the National Institute of Open Schooling. This is a skill-based course that helps students in developing strong customer relationship management skills. The course helps in identifying the importance of customer service, types of customers, and the ability to handle customer queries efficiently.

The CRM Domestic Voice Training course will help students acquire a basic knowledge of computer systems along with the components of internet domain systems, webpages, and various internet services like social networking sites. The course carries 10 credits and is taught for a period of 24 weeks. This practical-oriented course will help students improve their overall technical skills and presentation skills.

By developing and disseminating pertinent contextual information and practices, Creative Communication, Extension and Community Resource Management for Sustainable Development Course assists learners in understanding communication strategies and innovative extension tactics to address the empowerment and well-being of rural and urban communities, especially women and children.

Creative Communication, Extension and Community Resource Management for Sustainable Development Classes will help students develop a strong research background and assist communities in making decisions that will significantly improve sustainability.

The global partnership that involves cooperation between governments, the Major Groups, including women, children, and youth, indigenous peoples, NGOs, local governments, local communities, and a number of other stakeholders is stressed throughout the Creative Communication, Extension and Community Resource Management for Sustainable Development Course Syllabus.

All students get a Creative Communication, Extension and Community Resource Management for Sustainable Development Course by Indira Gandhi National Open University (IGNOU) under the Swayam Initiative by the Government of India.

The course in BCOLA-138 Business Communication institutes knowledge about business communication in companies such as verbal or non-verbal and in case if it is verbal, it is oral or written; if it is oral, what are the barriers and how can they be overcome. 

The progress of a business enterprise depends on the speed and efficiency of the communication. Every business organization therefore, sets up an effective communication network for both internal as well as external interactions and communication. Candidates taking BCOLA-138 Business Communication Classes learn why Internal communication is necessary for the flow of information from top to bottom and vice versa, which ensures perfect coordination and also about external communication which boosts procurement and supply activities. 

In this IT Age, the classical paper based communication methods have been replaced by much faster and effective Internet based communication techniques. 

All students after carrying out the required projects and assignments get a BCOLA-138 Business Communication from the IGNOU (Indira Gandhi National Open University) New Delhi.

Several forms of business correspondence, which are crucial in the workplace, are the main focus of Communication and Business Correspondence Certification. Students gain understanding of the concepts of communication and the obstacles to effective communication through the Communication and Business Correspondence Classes. 

Communication and Business Correspondence Certification Syllabus outlines the rules or concepts that can be used for effective communication, such as systematic study of the concept or issue at hand and deciding on the language, means, and media to use.

All students get a Communication and Business Correspondence Certification by Savitribai Phule Pune University under the Swayam Initiative by the Government of India. 

The program is designed to help students report and communicate using CSR technology. The different ways to decode the certificates that surround the ads and labels of a product will be covered during the session. The nine-week certification program will focus on the subject of business and management. And will also cover the different types involved in reporting and the various guides that are available in CSR. The technologies and ways to communicate will also be taught to aspirants.

The Certificate Course on CSR Reporting and Communication by edX will help participants express and frame opinions that will benefit from both the educational and professional front. The course is for an in-depth understanding of CSR reporting and the critical thinking that is attached to it. The students will be provided with business cases to solve that will help them understand the challenges that a manager is facing while working in a real field.

There are two options for learners to enrol in the self-paced course; verified and audit tracks. In the free audit mode, the candidates can access the course for a limited period of time.  

The Employment Communication A Lab-Based Course training aims to provide aspiring workplace professionals with a finishing school to prepare themselves aptly. This core curriculum focuses on undergraduate students who are about to become employees. The training strives to equip them with all the necessary skills and techniques to ace the three-stage Employment Communication process. 

These three include CV writing, where candidates will learn about drafting compelling CVs to capture the recruiter’s attention. Secondly is group discussion (GD), where students will learn about the fundamental strategies to ace GD and showcase excellent team-working. The third is the interview questions. Learners will undertake a lucid lecture on tackling interview-round problems and participate in personal interview (PI) sessions for real-time practice, eliminating the fear factor. 

IIT Kharagpur and Swayam have jointly created the Employment Communication A Lab-Based Course certification syllabus, that falls under the ‘Humanities and Social Sciences purview. This eight-week curriculum also features industry-recognition amongst several companies, assisting learners seeking employment in such sectors. Interested students can also acquire the Employment Communication A Lab-Based Course certificate by fulfilling its criteria and clearing Swayam’s term-end examination.

Organizational communication has been impacted as a result of digital disruption. While technology has complicated communication, it has also emphasized the importance of good communicators. The Strategic Communications online course teaches applicants how to use persuasive communications to influence consumer behaviour.

According to the Gartner survey report, 92% of communication executives feel their employees lack the necessary abilities to fulfill company goals. Strategic Communications training looks at how data may be utilized to inform media plans and meet the demands of different stakeholders and anticipate any possible hazards that come with multichannel messaging.

A Gartner report states that content planning, overcoming digital communication problems and message management was among the top objectives for communication leaders. The Strategic Communications syllabus covers how to choose the right media for delivering a message to the audience and how to approach interaction from a problem-solving perspective to guarantee the business stands out in a competitive digital world.

Effective communication skills can help create an impact for the betterment of society and accelerate change. When systems become more unstable, unpredictable, complex, and unclear, fine-tuning communication skills can help increase collaboration, increase problem-solving, and influence Decision-making. The Communicating for Influence and Influence online course from the University of Cambridge includes comprehensive insights as well as a variety of tools for developing effective communication.

Leaders in all sections of the community and industry, whether in cultural circles or corporate organizations, must use communication to effectively influence stakeholders, fulfill objectives and promote good change. The Communicating for Influence and Impact Training prepares candidates to communicate with a purpose to overcome obstacles to success and gives participants the chance to evaluate their style of leadership.

A USC Annenberg Center for Public Relations report states 37% of PR specialists think that mobilising people is the most successful technique for influencing long-term change. The Communicating for Influence and Impact syllabus covers numerous communication approaches to help in creating a future in the communication field while also receiving a certificate of completion from the University of Cambridge, confirming gained talents.

The Introduction to Human Communication certification by Arizona State University deals with the study of communication topics related to identity, culture, organizations, and relationships. This is an 8-week online certification course that requires learners to spend 18-20 hours per week. With the Introduction to Human Communication online course, students will be able to explain the complex nature and the features of communication common to all contexts, including verbal and nonverbal. As an introductory online course in communication, the Introduction to Human Communication certification by Arizona State University via edX is open to all types of learners.

Once the students complete the Introduction to Human Communication certification syllabus, they will have a deeper understanding of adequate and effective communication. They can use their knowledge of theoretical concepts in communication to everyday experiences. Introduction to Human Communication is an instructor-led course taught by subject matter experts from Arizona State University. Participants will be able to enroll in the free audit track with limited access or upgrade to the paid verified track.

The Communication Skills Modes & Knowledge Dissemination Certification is a Module created for the applicants' convenience as part of a national level project for technical teacher training led by AICTE.

Communication Skills Modes & Knowledge Dissemination Classes are designed to help students develop a variety of communicative skills in addition to providing information on sensitive topics. Communication is a key component of the Communication Skills Modes & Knowledge Dissemination Certification Syllabus because it improves student-teacher connections and aids in student learning.

All students get a Communication Skills Modes & Knowledge Dissemination Certification by National Institute of Technical Teachers Training and Research, Chandigarh under the Swayam Initiative by Government of India.

The Intercultural Communication at Work – Land the Job and Do It Well course by edX helps the candidates to seek knowledge in soft skills like presentation, communication skills, crafting a resume, cover letters other skills required to lay the foundation for the career as the employers seek candidates not only with the technical knowledge but also with the soft skills. Intercultural Communication at Work – Land the job and do it well Certification aims at teaching the fundamentals of professional communication in a workspace.

Intercultural Communication at Work – Land the job and do it well training also aims at making the candidate develop qualities required in the workspace such as teamwork, presentation skills, and conflict management. These qualities will give the candidates the confidence to sustain and shine in the workspace. Candidates can also apply for scholarships and financial assistance for the course.

On successful completion of the Intercultural Communication at Work – Land the Job and Do It Well course, the candidates will be awarded a verified certificate. This certificate also consists of the logo of the institution and signatures of the instructors from the National University of Singapore. The self-paced course can be taken either in verified by paying the fee or audit free of cost. In the audit mode, the candidates will have only a limited duration of access to the course. 

Effective communication is essential in an increasingly complicated national and global world, where employees must deal with fast change and an abundance of information. The Communication and Influence in the Digital Age online course investigate conventional communication abilities that have been updated for today's linked and technology-driven world.

Because of the public nature and fast growth of digital communication, a single error can result in a loss of trust at both the organization and individual levels. The Communication and Influence in the Digital Age Training are led by specific academic experts and UCT faculties who teach how to effectively communicate amongst stakeholders, team members, and the digital audience to increase clarity, trust, and goodwill.

The Communication and Influence in the Digital Age Syllabus navigate the contemporary communication environment through persuasion, critical thinking, narrative, interpersonal communication, cultural awareness, crisis management, and presentation all of which are necessary for generating impact and communicating effectively.

The Business Communications certification by the University of British Columbia is a 6-week online course. Offered via edX, this online certification course is a part of the Business Fundamentals Professional Certificate program. The Business Communications online course is aimed at sharpening learners’ writing, presentation, and interpersonal communication skills to succeed in the business world. This online course from the University of British Columbia via edX requires 3-5 hours per week. Candidates from any background can enrol in the Business Communications certification course.

The Business Communications certification syllabus consists of six modules covering essential business and management topics. In this online certification course, students will be exposed to successful practices and guidelines derived from both research and experience. The Business Communications training programme is available in both Verified Track and Audit Track. It also includes tailored learning activities and final assessments with peer learning and a verified certificate. In the Business Communications online course, students can check their progress, participate in discussions, and interact with their peers. Candidates can enroll in the free audit track with limited access or upgrade to the paid verified track directly.

The two (or more) parties in a negotiation, by definition, express opposing interests. Therefore, it takes a lot of skill and problem-solving to enter into a fair and amicable agreement. The applicability of negotiation skills is not limited to business transactions and disputes at the workplace, you could use these skills in every interaction and social situation. If you want to get better at negotiating, the Negotiation Skills and Effective Communication programme presents the perfect opportunity.

The Negotiation Skills and Effective Communication training starts by emphasising the role that effective communication plays in a negotiation. It then moves on to another significant factor: emotions. It is necessary to acknowledge the role that emotions play in the negotiation process. In fact, through this course, you will master the application of emotional intelligence mechanisms to manage emotions and use them to your advantage.

The Negotiation Skills and Effective Communication certification course is also a part of the Tecnológico de Monterrey’s MicroMasters programme in Humanities and Soft Skills. The course has two options to enrol; paid and free tracks. In the free mode, the learners can access the course only for a limited duration. 

The Communicating for Impact Certification Course is a 4-week program. Institute of Product Leadership is in charge of awarding the certification for this course and teaching the syllabus. 

Communicating for Impact Certification training enables learners to establish their credentials as professionals in the field with their communication while offering them immediate recognition among business colleagues.

Communicating for Impact Certification by the Institute of Product Leadership, Bangalore  helps boost career profiles and improve professional equity.

To ensure high levels of customer service and, in some cases, safety, Effective Questioning for Call Handlers Certification can help you or your business converse to people over the phone more effectively.

The Effective Questioning for Call Handlers Certification Course will look at the results of various types of questioning and how this impacts calls. You will also look at how technology affects caller-call handler interaction and how software architecture can support telephone service delivery.

All students receive Effective Questioning for Call Handlers Certification by The University of East Anglia after fulfilling requirements and this course is provided in collaboration with Canva by Future Learn.