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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Course Overview

The Violence Against Healthcare Certification Course has been meticulously crafted to provide healthcare professionals with comprehensive knowledge and a diverse skill set necessary to effectively address and proactively prevent incidents of violence that may occur within healthcare settings. This course aims to equip healthcare professionals with a deep understanding of the complexities surrounding violence in healthcare, enabling them to employ appropriate strategies and interventions to ensure the safety and well-being of both patients and staff members.

This comprehensive Coursera course delves into the various forms of violence encountered in healthcare, explores strategies for prevention, and provides guidance on creating safe environments for both patients and healthcare providers. Through interactive learning materials and real-world case studies, learners will gain a deep understanding of the underlying causes of violence, learn effective communication techniques, and develop strategies to mitigate risk and respond to incidents.

The course has 6 modules spread across 6 weeks which include videos, readings, and a practice exercise as a quiz at the end of every module.

The Highlights

Flexible deadlines
100% online course
Beginner level
approximately 15 hours to complete
Shareable certificate upon completion
Course in English

Programme Offerings

self paced course
Offered by University of Geneva
Practice exercise after every module

Courses and Certificate Fees

Fees Informations	Certificate Availability	Certificate Providing Authority
INR 2390	yes	Coursera

Violence Against Healthcare Certification fees is ₹2,390 for the course with certification and is completely free of cost without the certification.

Total Course Fees (with certificate)	₹2,390
Total Course Fees (without certificate)	Free

Eligibility Criteria

Certification Qualifying Details

To qualify for the Violence Against Healthcare Classes, learners must complete all the respective modules and curriculum after which they have to pass the quiz which will grant them proper certification.

What you will learn

The Violence Against Healthcare Training will equip you with the following skills and knowledge:

Understanding violence in healthcare settings.
Strategies to prevent and manage violence.
Legal and ethical considerations.
Effective communication and collaboration techniques.
Trauma-informed care for victims.
Reporting and documentation procedures.
Advocacy and policy development.
Cultural sensitivity in addressing violence.
Self-care practices for healthcare professionals.
Risk assessment and management.

Who it is for

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The Violence Against Healthcare Certification Course is ideal for:

Healthcare professionals, including doctors, nurses, and allied healthcare providers
Healthcare administrators and managers responsible for creating safe work environments
Social workers and counsellors working with victims of violence in healthcare
Individuals interested in understanding and addressing violence within the healthcare system

Admission Details

To enrol for Violence Against Healthcare classes offered by Coursera, follow the following steps:

Step 1: Browse the official URL https://www.coursera.org/learn/violence-against-healthcare

Step 2: Sign up on Coursera using relevant credentials

Step 3: A choice will be given regarding whether you want the paid course with certification or the free course without certification.

Step 4: You will then be provided with all the relevant data related to the course.

Application Details

The candidate can enroll directly by visiting Violence Against Healthcare by Coursera.

The Syllabus

Videos

General introduction
The importance of addressing violence against Health Care together -Angela Gussing (Regional Director for the Americas, ICRC)

Readings

Syllabus
Course Summary
General References
Key terms - Glossary and Acronyms
Acknowledgements

Videos

Introduction
1.1.1 Me, The health provider - Esperanza Martinez, (Head of the health unit, ICRC)
1.1.2 Human resource challenges - Esperanza Martinez, (Head of the health unit, ICRC)
1.1.3 The ethical issues - Robin Coupland, (former field surgeon, ICRC)
1.1.4 Health Care in Danger: Voices of the Community - Dr Otmar Kloiber, (Secretary General, WMA)
1.1.5 The perspective of the beneficiaries - Eric Bernes, (Coordinator, First Aid & Prehospital Emergency care programs, ICRC)
1.2.1 Quantitative data and their bias - Robin Coupland, (former field surgeon, ICRC)
1.3.1 Introduction to help the helpers’ strategy - Carla Uriarte, (Mental Health and Psychosocial Support Advisor, Health Unit, ICRC)
1.3.2 Help the Helpers program in Mexico (Excerpt from MHPSS film Healing Hidden Wounds, 2015)
1.3.3 MHPSS delegate interview (encapsulating presentation with Excerpt from Health care in Gaza: Mental health support for frontline workers, 2015)
1.4.1 Explanation of the vulnerable groups, their invisibility and early search for them - Stephane Du Mortier, (Head of the Primary Health Care Services, ICRC)
Course summary module

Readings

Key resource for module 1

Videos

Introduction Alexander Breitegger, (Legal Adviser, ICRC)
2.1.2 The scope of application of relevant legal frameworks - Alexander Breitegger, (Legal Adviser, ICRC)
2.1.3 The sources of international humanitarian law and international human rights law - Alexander Breitegger, (Legal Adviser, ICRC)
2.2.1a Case Study Yemen 1 : Operational implementation of obligation to provide impartial health care - Benjamin Charlier, (Legal Adviser, Advisory Services for International Humanitarian Law, ICRC) and Alexander Breitegger, (Legal Adviser, ICRC)
2.2.1b Case Study Yemen 1 : Operational implementation of obligation to provide impartial health care - Benjamin Charlier, (Legal Adviser, Advisory Services for International Humanitarian Law, ICRC) and Alexander Breitegger, (Legal Adviser, ICRC)
2.2.2a Challenges under domestic law for guaranteeing impartial delivery of health care: example of Colombia. Skype interview German Parra Gallego, (Operational Legal Adviser, ICRC Bogota) and Alexander Breitegger, (Legal Adviser, ICRC)
2.2.2b Challenges under domestic law for guaranteeing impartial delivery of health care: example of Colombia. b) Skype interview Jorge Arturo Cubides Granados, (Interinstitutional coordinator of the programme by the Presidency of Colombia on human rights and international humanitarian law) and Alexander Breitegger, (Legal Adviser, ICRC)
2.2.3 Case Study Yemen 2: Legal aspects relevant to attacks against health-care facilities - Marisela Silva Chau, (Thematic Legal Adviser, ICRC and formerly Operational-Legal Adviser for ICRC Afghanistan, Colombia and Peru) and Alexander Breitegger, (Legal Adviser, ICRC)
2.2.4 Case study Yemen 3: Legal aspects relevant to obstructions of passage of medical transports - Marisela Silva Chau, (Thematic Legal Adviser, ICRC and formerly Operational-Legal Adviser for ICRC Afghanistan, Colombia and Peru) and Alexander Breitegger, (Legal Adviser, ICRC)
2.3.1 The red cross, red crescent and red crystal emblems-authorized uses, misuses and associated obligations - Alexander Breitegger, (Legal Adviser, ICRC)
2.3.2 Other symbols and possibilities of identification - Alexander Breitegger, (Legal Adviser, ICRC)
Course Summary module

Readings

Key resources for module 2
A health-care facility embroiled in military operations (please read before attempting the quiz !)

Practice Exercise

International Humanitarian Law and International Human Rights Law application (please read above case study text, before starting quiz!)

Videos

Introduction Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
3.1.1 Aggression against ambulance personnel due to expectations exceeding capacity
3.1.2 Challenges and solutions: example from Lebanon - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross) and Rodney Eid, (Assistant Director for Crisis Management, Lebanese Red Cross)
3.2.1 Consequences of ambulance misuse: example from Baghdad - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross) and Sally Al-Nakshabandi, (Humanitarian Leadership and Management School - HLMS, ICRC)
3.2.2 Misuse of ambulances internally in the organization - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
3.3.1 Solutions to operational dilemmas encountered in hot zones - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
3.3.2 Importance of situational awareness in risk situations - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross)
3.3.3 Reasons behind and consequences of ambulance obstruction: example of Colombia - Frederik Siem, (Senior Adviser for Health Care in Danger, Norwegian Red Cross) and Dr Francisco Moreno Carillo, (Director of General Health, Colombian Red Cross) and Pascal Ollé Coordinator department of Salud ICRC
3.4.1 Adapting to violent situations in peaceful contexts: Example of Sweden - Jane Kautto, (President of the Swedish Ambulance Nurses Association)
Course summary: module 3

Readings

Key resources for module 3

Practice Exercise

Module 3: Ambulance and prehospital services in risk situations

Videos

Introduction Dr Bruce Eshaya-Chauvin, (former Medical Adviser, Health Care in Danger project, ICRC)
4.1.1 The well-being of health-care personnel - Dr Bruce Eshaya-Chauvin, (former Medical Adviser, Health Care in Danger Project, ICRC) and Amanda Baumgartner (Head Nurse, ICRC DRC)
4.1.2 Relations between health-care personnel and patients - Dr Bruce Eshaya-Chauvin (former Medical Adviser, Health Care in Danger Project, ICRC) and Joana De Barros (Head Nurse, ICRC DRC)
4.1.3 Who should be cared for first - Dr Bruce Eshaya-Chauvin (former Medical Adviser, Health Care in Danger Project, ICRC) and Felicity Machoka, (Hospital Project Manager, ICRC Pakistan).
4.1.4 Hospital infrastructure, risk analysis and how to prepare - Federico Sittaro, (Water & Habitat - Strategic Planner: Health and Urban Infrastructures, ICRC)
4.1.5 The multi-dimension approach to safeguarding medical care in armed conflict and other emergencies - François Delfosse, (Security Advisor for the Attacks on Hospitals Project at MSF)
4.2.1 The importance of preparation of HC facilities for emergencies - Sona Bari, (Communications Manager at the WHO)
4.2.2 The safe hospital index: an assessment report and action plan for resilience and safety - Jonathan Abrahams, (Technical Officer, Health Policy in Disaster Risk Management, Country Health Emergency Preparedness and International Health Regulations in WHO Asian Disaster Preparedness Center - ADPC)
4.2.3 The safe hospital index: field implementation example in Nepal - Hyo Jeong Kim, (Technical officer for Humanitarian Policy & Guidance in WHO’s Health Emergencies Program)
4.2.4 The safe hospital index: benefits and how to implement the program in your own country - Dr Rudi Coninx, (Coordinator of Humanitarian Policy and Guidance in WHO’s Health Emergencies Program)
4.3.1 Violence in the emergency room. , Sylviane Stotzer, (Nurse, Emergency Service, University Hospitals of Geneva HUG)
Course Summary Module 4

Readings

Key resources for module 4

Practice Exercise

Healthcare Facilities

Videos

Introduction Jamie Williamson, (Head of Unit, Relations with Arms Carriers, ICRC)
5.1.1 Main concerns regarding the protection of healthcare personnel and facilities - Jamie Williamson, (Head of Unit, Relations with Arms Carriers, ICRC)
5.2.1 Practical measures/Ensuring safe passage of medical vehicles at checkpoints - David Maizlish, (Advisor, Military and Security Forces, ICRC)
5.2.2 Targeting of health-care facilities: Practical measures to be set up by armed forces and Non-State Armed Groups (NSAG) - David Maizlish (Advisor, Military and Security Forces, ICRC)
5.3.1 Non-State Armed Groups (NSAGs) and the Provision of Health Care, Part1 - Brian Mc Quinn, (Advisor on the Sociology of Non-State Armed Groups, ICRC) and Franziska Seethaler, (Associate on Relations with Non-State Armed Groups, ICRC)
5.3.2 Non-State Armed Groups (NSAGs) and the Provision of Health Care, Part2 - Brian Mc Quinn, (Advisor on the Sociology of Non-State Armed Groups, ICRC) and Franziska Seethaler, (Associate on Relations with Non-State Armed Groups, ICRC)
5.4.1 The ICMM and the issues of ethics in military medicine - Lt Col David Winkler, MD, PhD, (Chairman of the ICMM Center of Reference for Education on IHL and Ethics)
Course Summary Module 5

Readings

Key resources for module 5
Key issues regarding arms carriers in the provision of health care in conflict zones (to be read before attempting the quiz !)

Practice Exercise

Measures and recommendations to improve arms carriers' respect for health care (please read the text here above before attempting this quiz !)

Videos

Introduction Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
6.1.1 The National Society Auxiliary role - Sylvia Khamati (Head of Health and Social Services, Kenya Red Cross - KRCS) and Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
6.2.1. Building Community resilience - Marta Pawlak, (Advisor on Community Based Protection & Sexual Violence, ICRC)
6.2.2 Encouraging Community to advocate on the respect and the protection of health care - Marta Pawlak, (Advisor on Community Based Protection & Sexual Violence, ICRC)
6.3.1 World Medical Association as promoter of respect of health care during crisis - Otmar Kloiber, (Secretary General, World Medical Association) and Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
6.3.2 The role of medical students, HCiD: Voices of the Community - Anna-Theresia Ekman, (International Federation of Medical Students’ Associations - IFMSA)
6.4.1 The role of religious circles - Rafiullah Qureshi (Prevention Adviser, ICRC) and Luigi Fratini, (Head of the Prevention Cell Unit, ICRC)
Course Summary Module 6

Readings

Key resources for lesson 1: National Societies
Key resources for lesson 2: the Role of Communities
Key resources for lesson 3: Medical Associations
Key resources for lesson 4: Religious Circles
Treeland and Sealand: Civil Society, Conflict and Health Care (please read before the quiz!)

Practice Exercise

The Role of Civil Society in relation to Health Care

Videos

Connecting one another to end violence: building resilience and influencing behavior change - Dr Bruce Eshaya-Chauvin, (former Medical Adviser, Health Care in Danger Project, ICRC)

Evaluation process

The Violence Against Healthcare Certification Course does not include any exams for certification. Learners will be evaluated based on their performance in course assessments and the final project, as well as their adherence to the course guidelines.

Instructors

University of Geneva Frequently Asked Questions (FAQ's)

1: What does the syllabus cover?

Violence Against Healthcare Certification syllabus covers the skills and abilities to prevent and educate about violence in the healthcare system.

2: Is financial aid available for this Violence Against Healthcare online course?

At present, there are no financial aid options available for the Violence Against Healthcare Certification Course.

3: Can I pursue this course alongside my full-time job?

Yes, the Violence Against Healthcare Certification Course is self-paced, allowing you to study at your own convenience. You can access the course material and complete the assignments based on your schedule.

4: Are there any prerequisites for enrolling in this course?

There are no specific prerequisites for the Violence Against Healthcare Certification Course.

5: Is placement support provided after completing the certification?

While the Violence Against Healthcare Certification Course does not offer specific placement support, the knowledge, and skills gained through the course can significantly enhance your career prospects within the healthcare industry.