Hard Water and Soft Water

Hard Water and Soft Water

Edited By Shivani Poonia | Updated on Jul 02, 2025 06:11 PM IST

Hard water is defined as water having a high concentration of dissolved minerals—mostly calcium and magnesium. Such minerals are picked up as water percolates through deposits of limestone, chalk, or gypsum. Contrarily, soft water is water having low concentrations of these minerals. These minerals can, therefore, trigger the formation of scale and soap scum in hard water, which reduces the efficiency of cleaning agents and lowers the life expectancy level for plumbing systems and appliances.

This Story also Contains
  1. Type of Hardness and Their Removal
  2. Temporary hardnessTemporary hardness is due to the presence of magnesium and calcium hydrogen carbonates. It can be removed by:
  3. Permanent Hardness Removal
  4. Importance and Applications
  5. Some Solved Examples
  6. Summary
Hard Water and Soft Water
Hard Water and Soft Water

Water is said to be soft if it produces sufficient lather with soap and water is described as being hard if it forms an insoluble scum before it forms lather with soap. The hardness of natural water is generally caused by the presence of the bicarbonates and sulfates of calcium and magnesium but all soluble salts that form a scum with soap cause hardness.

Ca2+(aq)+2C17H35COO(aq)(C17H35COO)2CaMg2+(aq)+2C17H35COO(aq)(C17H35COO)2Mg

Soap will not produce lather with water until all the calcium and magnesium ions have been precipitated. Hard water thus wastes soap. The hardness of water is of two types:

  • Temporary hardness

Temporary water hardness is due to dissolved bicarbonate minerals that get precipitated out by boiling.

  • Permanent hardness

Permanent water- hardening, on the other hand, is caused by sulfate or chloride compounds of calcium and magnesium, that cannot be removed through boiling.

Type of Hardness and Their Removal

Softening of Water - Removing Temporary Hardness

There is removable temporary hardness, which is removed by boiling the water. Upon boiling, the bicarbonates break down into carbonate, water, and carbon dioxide. The carbonates drop out of the solution as scale. One other method used to remove temporary hardness is to add lime — calcium hydroxide — that reacts with the bicarbonate to form insoluble carbonates, which may be filtered out. These methods are effective and relatively simple; thus they are suitable for household purposes.

Temporary hardness
Temporary hardness is due to the presence of magnesium and calcium hydrogen carbonates. It can be removed by:

  • Boiling: During boiling, the soluble Mg(HCO3)2 is converted into insoluble Mg(OH)2, and Ca(HCO3)2 is changed to insoluble CaCO3.It is because of the high solubility product of Mg(OH)2 as compared to that of MgCO3, that Mg(OH)2 is precipitated. These precipitates can be removed by filtration. The filtrate thus obtained will be soft water.Mg(HCO3)2 Heating Mg(OH)2+2CO2
  • Clark’s method: In this method calculated amount of lime is added to hard water. It precipitates out calcium carbonate and magnesium hydroxide which can be filtered off.Ca(HCO3)2+Ca(OH)22CaCO3+2H2O

Permanent Hardness Removal

Permanent hardness calls for a stronger means of removing the dissolved calcium and magnesium compounds. Such tested areas include one based on ion exchange, whereby the water passes through a resin, which ultimately substitutes calcium and magnesium ions with sodium or potassium ions. Another way could be that of chemical precipitation, whereby certain chemicals such as washing soda react to form insoluble precipitates with calcium and magnesium ions. These techniques thus become immensely important in the industrial and municipal water treatment processes.

Permanent hardness
It is due to the presence of soluble salts of magnesium and calcium in the form of chlorides and sulphates in water. Permanent hardness is not removed by boiling. It can be removed by the following methods:

  • Washing soda: It removes both the temporary and permanent hardness by converting soluble calcium and magnesium compounds into insoluble carbonates.CaCl2+Na2CO3CaCO3+2NaCl
  • Permutit: Permutit is the technical name given to certain hydrated silicates of aluminum and sodium. It is obtained by fusing sodium carbonate, china clay, silica, or quartz. The crystalline mass obtained is sodium alumino-silicate or sodium zeolite (Na2Al2Si2O8.xH2O) and is technically called as permutit. The sodium ions of permuit are exchanged with calcium and magnesium ions when hard water is passed through it thus removing the hardness of the water
    Na2Al2Si2O8xH2O+Ca2+CaAl2Si2O8xH2O+2Na+
    These ions can be re-exchanged by treating them with brine(NaCl) solution.

    This method is useful for the removal of both temporary and permanent hardness of water.
  • Calgon: The complex salt of metaphosphoric acid, sodium hexametaphosphate(NaPO3)6, is known as Calgon. It is represented as Na2[Na4(PO3)6]. Calcium and magnesium salts present in hard water react with Calgon to give complex salts.2CaSO4+Na2[Na4(PO3)6]Na2[Ca2(PO3)6]+2Na2SO4
  • By ion exchange resins: Ion exchange resins are the most popular water softeners these days. These resins are synthetic substances. The cation exchanger consists of granular insoluble organic acid resin having giant molecules with -SO3H or -COOH groups while the anion exchanger contains giant organic molecules with basic groups derived from amines.
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Importance and Applications

Knowing how to distinguish between hard and soft water has several important practical applications. In houses, a water softener can browse off-scale buildup in pipes and appliances, extending their lifetime by operating more efficiently. Industry must similarly treat water to remove its hardness to avoid the scale that forms in boilers and cooling towers associated with energy inefficiency and equipment damage.

The academic study of hard and soft water forms the basis for both chemistry and environmental studies. This would give learners an understanding of hard and soft water, thus enabling them to understand the solubility of minerals and the chemical reactions of species in aqueous solutions. It also explains how the hardness of water affects the environment—for instance, areas, where hard water occurs naturally, need to deal with scale in plumbing and heating system equipment, while regions with soft water may add mineral content to the water before distribution to prevent the corrosion of pipes.

Recommended topic video on(Hard Water and Soft Water)

Some Solved Examples

Example 1

Question: The concentration of fluoride, lead, nitrate, and iron in a water sample from an underground lake was found to be 1 ppm, 40 ppm, 100 ppm, and 0.2 ppm, respectively. This water is unsuitable for drinking due to a high concentration of:

1) Fluoride

2) Lead

3) Nitrate

4) Iron

Solution:

To determine which constituent makes the water unsuitable for drinking, we compare the given concentrations with the maximum permissible concentrations:

- Fluoride: 1 ppm (permissible: 1 ppm)

- Lead: 40 ppm (permissible: 50 ppm)

- Nitrate: 100 ppm (permissible: 50 ppm)

- Iron: 0.2 ppm (permissible: 0.2 ppm)

The nitrate concentration exceeds the permissible limit of 50 ppm. Therefore, the water is unsuitable for drinking due to a high concentration of nitrate. Hence, the answer is option (3).

Example 2

Question: Calgon is used for water treatment. Which of the following statements is NOT true about Calgon?

1) It does not remove \( Ca^{2+} \) ion by precipitation.

2) Calgon contains the 2nd most abundant element by weight in the earth's crust.

3) It is also known as Graham's salt.

4) It is a polymeric compound and is water soluble.

Solution:

First, we identify the correct statements about Calgon:

1. Calgon removes \( Ca^{2+} \) ions by complexation, not precipitation. (True)

2. The second most abundant element in the earth's crust is silicon (Si), which is not present in Calgon. (False)

3. Calgon is also known as Graham's salt. (True)

4. Calgon (sodium hexametaphosphate) is a polymeric and water-soluble compound. (True)

Hence, the incorrect statement is option (2).

Example 3

Question: Which of the following methods is NOT suitable for the removal of the permanent hardness of water?

1) Clark’s method

2) Ion-exchange method

3) Calgon's method

4) Treatment with sodium carbonate

Solution:

The permanent hardness of water is caused by dissolved calcium and magnesium salts (sulfates and chlorides) and cannot be removed by simple boiling. The methods suitable for removing permanent hardness include:

- Ion-exchange method

- Calgon's method

- Treatment with sodium carbonate

Clark's method is used to remove temporary hardness, which is caused by bicarbonates of calcium and magnesium. Therefore, it is not suitable for the removal of permanent hardness.

Hence, the answer is option (1).

Summary

Hard water is, therefore, defined as water having a high content of calcium and magnesium ions that form scale and soap scum. Otherwise, soft water does not contain such substances. Temporary hardness can be removed either by boiling or by the addition of slaked lime, and permanent hardness requires methods involving ion exchange or chemical precipitation. In this respect, the creation of awareness on the understanding and management of such parameters in domestic, industrial, and academic applications is very paramount for efficiency, cost-effectiveness, and sustainability.


Frequently Asked Questions (FAQs)

1. What makes water hard?

Water is considered hard if it contains many dissolved minerals, mainly calcium and magnesium. As the water travels from the earth through the mineral-rich rocks and soil, the minerals are collected onto it.


2. How might I see if my water is hard or soft?

Symptoms of hard water are scales on kettles and pipes, soap scum in sinks and baths, and poor lathering of soap. There are no such complications associated with soft water; besides, it produces a good lather with soaps.


3. Is hard water safe to drink?

Yes, hard water is generally safe to drink and may even offer some advantages from the additional minerals like calcium and magnesium absorbed from it. However, hard water regularly leads to scaling inside equipment and plumbing.


4. What is the best method of softening hard water at home?

For temporary hardness, boiling water or the addition of lime does the trick. With permanent hardness, another broadly applied home-use method is a water softener with ion exchange resin.


5. Does softening water make it taste different?

STR Softening of water may change its taste because, in the process, minerals that add taste to water are removed. Some people like the taste of hard water while others like the smooth taste of soft water.


6. How does water hardness affect the taste of water?
Hard water often has a distinct mineral taste due to the dissolved calcium and magnesium. Soft water, in contrast, may taste slightly salty or flat because of the lack of these minerals or the presence of sodium from water softening processes.
7. How does water hardness affect the efficiency of cleaning products?
Hard water reduces the effectiveness of soaps and detergents. The minerals in hard water react with soap molecules, forming insoluble compounds that don't lather well and can leave residues. This means more soap is needed for effective cleaning in hard water areas.
8. What causes the "scum" that forms when using soap with hard water?
The scum forms when soap reacts with calcium and magnesium ions in hard water. This reaction produces insoluble precipitates called soap scum, which can leave residues on surfaces and reduce cleaning effectiveness.
9. Why does hard water leave scale deposits in kettles and pipes?
Scale deposits form when hard water is heated or evaporates, causing the dissolved minerals (mainly calcium carbonate) to precipitate out of solution. These minerals accumulate over time, forming a crusty layer called limescale.
10. What are the health implications of drinking hard water vs. soft water?
Both hard and soft water are generally safe to drink. Hard water can contribute small amounts of essential minerals to the diet. However, extremely hard water may cause kidney stones in susceptible individuals. Soft water, especially if artificially softened, may contain higher levels of sodium, which could be a concern for people on low-sodium diets.
11. What is permanent hardness in water?
Permanent hardness is caused by calcium and magnesium sulfates and chlorides in water. Unlike temporary hardness, it cannot be removed by boiling and requires more complex treatment methods like ion exchange or reverse osmosis.
12. How does an ion exchange water softener work?
An ion exchange water softener replaces calcium and magnesium ions with sodium or potassium ions. Water passes through a resin bed containing these ions, which swap places with the hardness minerals, effectively "softening" the water.
13. How does water become "soft"?
Water becomes soft when it contains low levels of dissolved minerals. This can occur naturally in areas with less mineral-rich geology, or artificially through water treatment processes that remove calcium and magnesium ions.
14. What is the difference between water softening and water conditioning?
Water softening removes calcium and magnesium ions, typically replacing them with sodium. Water conditioning, on the other hand, doesn't remove these minerals but alters their behavior to reduce scale formation, often using methods that don't add sodium to the water.
15. How does water hardness vary geographically?
Water hardness varies widely depending on the local geology. Areas with limestone, chalk, or gypsum deposits tend to have harder water, while areas with igneous rock formations typically have softer water. Coastal regions may have varying levels depending on the mix of groundwater and surface water sources.
16. What is temporary hardness in water?
Temporary hardness is caused by dissolved calcium and magnesium bicarbonates in water. It can be removed by boiling the water, which causes the bicarbonates to decompose and precipitate out as insoluble carbonates.
17. What role does carbon dioxide play in water hardness?
Carbon dioxide dissolved in water forms carbonic acid, which can dissolve calcium and magnesium from rocks and soil, contributing to water hardness. This process is part of the natural water cycle and is particularly significant in areas with limestone geology.
18. What is the difference between calcium hardness and magnesium hardness?
Calcium hardness and magnesium hardness refer to the specific contributions of these two elements to total water hardness. While both contribute to overall hardness, they can have slightly different effects. For example, magnesium hardness tends to form more soluble salts than calcium hardness.
19. What is the relationship between water hardness and pH?
Water hardness and pH are related but distinct properties. Hard water tends to have a higher pH due to the presence of alkaline minerals. However, it's possible to have hard water with a relatively low pH, especially if other factors like dissolved carbon dioxide are present.
20. How does water hardness affect soap's ability to form lather?
Hard water reduces soap's ability to lather because the calcium and magnesium ions react with soap molecules to form insoluble precipitates (soap scum). This reaction consumes the soap, leaving less available to form lather.
21. What is hard water?
Hard water is water that contains high levels of dissolved minerals, primarily calcium and magnesium ions. These minerals are picked up as water percolates through deposits of limestone, chalk, or gypsum.
22. What is the role of bicarbonate ions in water hardness?
Bicarbonate ions contribute to temporary water hardness. They form soluble compounds with calcium and magnesium, which can be converted to insoluble carbonates through heating, thus removing the temporary hardness.
23. Can hard water be softened without using salt?
Yes, there are salt-free water conditioning methods. These include magnetic water treatment, template-assisted crystallization (TAC), and carbon filtering. These methods don't remove minerals but alter their behavior to reduce scale formation.
24. What is the Clark's scale for water hardness?
Clark's scale is a measure of water hardness used primarily in the UK. One Clark degree is defined as one grain (64.8 mg) of calcium carbonate per imperial gallon (4.55 liters) of water. It's equivalent to 14.3 ppm of calcium carbonate.
25. How does water hardness affect the effectiveness of chlorine in water treatment?
Hard water can reduce the effectiveness of chlorine disinfection. The minerals in hard water can form complexes with chlorine, reducing its availability for disinfection. This may require higher chlorine doses to achieve the same level of disinfection in hard water compared to soft water.
26. How does water hardness affect the boiling point of water?
Water hardness has a negligible effect on the boiling point of water. The dissolved minerals slightly increase the boiling point, but the difference is so small (fractions of a degree) that it's not noticeable in everyday situations.
27. How is water hardness measured?
Water hardness is typically measured in parts per million (ppm) or grains per gallon (gpg) of calcium carbonate equivalent. It can also be expressed in degrees of hardness, such as German, French, or Clark degrees.
28. How does water hardness affect the dissolution of oxygen in water?
Water hardness has a minimal direct effect on oxygen dissolution. However, hard water can indirectly affect oxygen levels by promoting algal growth (due to higher mineral content), which can lead to fluctuations in dissolved oxygen levels.
29. How does water hardness affect the freezing point of water?
The dissolved minerals in hard water slightly lower the freezing point of water, similar to how salt is used to melt ice on roads. However, the effect is usually minimal and not noticeable in everyday situations.
30. Can hard water cause dry skin and hair?
Yes, hard water can contribute to dry skin and hair. The minerals in hard water can leave a film on the skin that clogs pores and prevents natural oils from moisturizing the skin. Similarly, these minerals can make hair feel dry, brittle, and difficult to manage.
31. What are the environmental impacts of water softening?
Water softening can have environmental impacts, primarily due to the increased sodium content in wastewater. This can affect soil and aquatic ecosystems. Additionally, the regeneration process of water softeners uses salt and water, which can strain water resources and increase salinity in water systems.
32. How does water hardness affect the lifespan of household appliances?
Hard water can significantly reduce the lifespan of household appliances like washing machines, dishwashers, and water heaters. The mineral buildup (scale) can clog pipes, reduce efficiency, and cause premature wear on heating elements and moving parts.
33. How does hard water affect the brewing of tea and coffee?
Hard water can affect the flavor and appearance of tea and coffee. The minerals can interfere with the extraction of flavors from tea leaves and coffee grounds. Hard water may also cause a film to form on the surface of these beverages.
34. What is the concept of "total dissolved solids" (TDS) and how does it relate to water hardness?
Total Dissolved Solids (TDS) refers to all inorganic and organic substances dissolved in water. While TDS includes the minerals that contribute to hardness, it also includes other dissolved substances. Therefore, while hard water typically has high TDS, high TDS doesn't necessarily indicate hard water.
35. What is the difference between "free" and "bound" carbon dioxide in relation to water hardness?
"Free" carbon dioxide refers to dissolved CO2 gas in water, which can form carbonic acid and contribute to the water's ability to dissolve minerals. "Bound" carbon dioxide is part of bicarbonate and carbonate ions, which are directly involved in water hardness.
36. How does water hardness affect the formation of kidney stones?
Hard water, particularly water high in calcium, may contribute to the formation of kidney stones in susceptible individuals. However, the relationship is complex and depends on various factors including overall diet, hydration, and individual physiology.
37. What is the concept of "aggressive" water in relation to hardness?
"Aggressive" water refers to soft water that is low in dissolved minerals and slightly acidic. This type of water can be corrosive to pipes and may leach metals from plumbing systems. It's the opposite of hard water, which tends to form protective scale deposits.
38. How does water hardness affect the efficiency of solar water heaters?
Hard water can reduce the efficiency of solar water heaters by forming scale on heat transfer surfaces. This scale acts as an insulator, reducing heat transfer from the solar collector to the water, thus decreasing overall system efficiency.
39. What is the role of carbonate hardness in aquarium management?
Carbonate hardness, also known as alkalinity, is crucial in aquarium management as it helps stabilize pH levels. It acts as a buffer against rapid pH changes, which is essential for the health of aquatic life.
40. How does water hardness affect the solubility of gases like oxygen and carbon dioxide?
Water hardness has a minor effect on gas solubility. Generally, as the concentration of dissolved solids (including hardness minerals) increases, the solubility of gases slightly decreases due to the "salting out" effect.
41. What is the relationship between water hardness and electrical conductivity?
Water hardness generally increases electrical conductivity because the dissolved ions (mainly calcium and magnesium) allow for better electrical flow through the water. Therefore, harder water typically has higher electrical conductivity than softer water.
42. How does water hardness affect the effectiveness of laundry detergents?
Hard water reduces the effectiveness of laundry detergents by forming insoluble precipitates with the surfactants in the detergent. This not only reduces cleaning power but can also leave residues on clothes, making them feel stiff and appear dull.
43. What is the concept of "hardness stability" in water chemistry?
Hardness stability refers to the tendency of water to either deposit or dissolve calcium carbonate. Water that is in equilibrium (neither depositing nor dissolving calcium carbonate) is considered stable. This concept is important in preventing either scale formation or corrosion in water systems.
44. How does water hardness affect the taste of carbonated beverages?
Water hardness can affect the taste of carbonated beverages by altering the perception of acidity and sweetness. Hard water may make beverages taste slightly less acidic and can affect the release of carbon dioxide, potentially impacting the "fizz" sensation.
45. What is the role of magnesium in water hardness and its potential health benefits?
Magnesium contributes to water hardness and can have potential health benefits. It's an essential mineral for human health, involved in numerous bodily functions. Drinking water with moderate magnesium hardness may contribute to daily magnesium intake, potentially supporting cardiovascular and bone health.
46. How does water hardness affect the efficiency of heat exchangers?
Hard water can significantly reduce the efficiency of heat exchangers by forming scale on heat transfer surfaces. This scale acts as an insulator, reducing heat transfer and requiring more energy to achieve the same heating or cooling effect.
47. What is the concept of "calcium carbonate precipitation potential" (CCPP) in water treatment?
CCPP is a measure of the tendency of water to precipitate or dissolve calcium carbonate. It's used in water treatment to predict scaling or corrosion potential in distribution systems and to optimize treatment processes for water stability.
48. How does water hardness affect the performance of reverse osmosis systems?
Hard water can reduce the efficiency and lifespan of reverse osmosis (RO) membranes. The minerals in hard water can form scale on the membrane surface, reducing water flow and requiring more frequent membrane cleaning or replacement.
49. What is the relationship between water hardness and the formation of biofilms in pipes?
Water hardness can influence biofilm formation in pipes. Hard water may promote biofilm growth by providing minerals that some microorganisms can use. However, extremely hard water might also inhibit some types of biofilm formation due to mineral precipitation.
50. How does water hardness affect the efficacy of certain medications?
Water hardness can affect the solubility and absorption of certain medications. For example, some antibiotics may form complexes with calcium ions in hard water, potentially reducing their effectiveness. This is why some medications specify whether they should be taken with or without water.
51. What is the concept of "Langelier Saturation Index" in relation to water hardness?
The Langelier Saturation Index (LSI) is a measure used to determine the scaling or corrosive tendencies of water. It takes into account factors including pH, temperature, calcium hardness, and alkalinity to predict whether water will tend to form scale or be corrosive to metal surfaces.
52. How does water hardness affect the performance of industrial cooling towers?
Hard water can significantly impact cooling tower performance. It can lead to scale formation on heat exchange surfaces, reducing thermal efficiency. It may also promote bacterial growth, increase water consumption due to the need for more frequent blowdown, and require more chemical treatment for proper operation.
53. What is the role of water hardness in beer brewing?
Water hardness plays a crucial role in beer brewing. Different styles of beer traditionally use water with varying hardness levels. Hard water is often preferred for darker beers like stouts, while softer water is typically used for lighter beers. The mineral content affects enzyme activity during mashing, yeast performance, and the final flavor profile of the beer.
54. How does water hardness affect the lifespan and efficiency of water heaters?
Hard water can significantly reduce the lifespan and efficiency of water heaters. Scale buildup on heating elements or heat exchanger surfaces acts as an insulator, requiring more energy to heat the water. This leads to increased energy costs and can cause premature failure of the heating elements.
55. What is the concept of "temporary hardness removal" through the Clark's process?
The Clark's process is a method for removing temporary hardness from water. It involves adding lime (calcium hydroxide) to the water, which reacts with dissolved calcium bicarbonate to form insoluble calcium carbonate. This precipitate can then be filtered out, effectively softening the water.

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