The author, Ms Sonali Chowdhry, is the CEO of Officenet, an HR Software Company
Technology in HR has become inevitable. It is a need and not merely an addition. HR tech today pretty much dictates how every HR process is efficiently done, be it recruiting or developing or retaining employees. Along with HR processes, the entire function of HR is being redefined by automation and artificial intelligence.
Automation is playing a crucial role in transforming every industry today. Its impact, especially on HR, has been great. HR tech has facilitated companies to function efficiently and individually. For example, when it comes to hiring, AI tools can analyse and sort through thousands of potential candidates and shortlist them within a few seconds.
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This makes the entire hiring process faster and accurate. It has also enabled intelligent onboarding platforms and data-driven performance systems. Because this process has become quicker, HR professionals can now better utilise their time to focus on strategic work and developing a culture for employee advancement.
If we talk about hiring, HR tech makes the process faster and equitable. Since machines do not carry prejudices towards an individual or group, AI makes the selection process more inclusive. Preliminary screening and scheduling interviews with candidates have become extremely easy with chatbots doing these steps. This enhances the experience for candidates as well and saves time for HR professionals, and this is only the beginning!
One starts to see the real benefit of HR tech after the hiring process, in terms of a smooth workflow. Once hired, AI-driven performance management platforms bring a big change. Real-time dashboards help employees track individual and team goals.
This helps highlight milestones and keep the momentum going, as employees don’t need to wait a year for feedback.
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Learning and Development is another area where HR tech is shining. HR tech can assess the growth of every employee through performance and capabilities. Based on individual aspirations, HR tech tools can suggest courses and the way forward that aligns with the employee’s long-term goals. Training is not just about checking boxes. It is more important to build professionals who fit the needs of the organisations.
Such in-depth information helps leaders make more informed decisions. HR tech uses predictive analysis that can anticipate workforce demands and plan accordingly.
Additionally, the traditional ways of going up the ladder are also evolving. Employees can now expand their careers in various ways with AI-driven platforms. These platforms assess their performance and suggest educational opportunities. They also recommend what path an employee could take for future career growth.
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Routine activities are being automated; therefore, HR workers need to learn new skills like data analysis, digital fluency, and AI ethics. HR will play a more strategic, analytical and business-oriented role in the future than it has in the past.
With the skill requirement in the world constantly evolving, it is imperative that the organisation make sure that their employees are not left behind due to the skill gap. As automation is transforming work, there is an increasing need to get employees reskilled and upskilled. Up to 375 million workers may need to change roles or get new skills by 2030, according to reports.
HR tech can enable this enormous change as it offers career guidance and focused learning. This helps monitor progress in real time to keep the workforce engaged and aligned.
In the future, HR technology will be more than just a tool; it will be a vital component of both human development and company agility. It keeps businesses competitive, but more significantly, it makes individuals happy!