Question : Case Study: ABC Retailers
ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.
The primary function of middle-level management in ABC Retailers is to:
Option 1: Develop long-term strategies and policies
Option 2: Oversee the day-to-day operations
Option 3: Coordinate activities within departments
Option 4: Execute plans and policies
Correct Answer: Coordinate activities within departments
Solution : The correct answer is (c) Coordinate activities within departments
Middle-level management plays a key role in coordinating activities within specific departments or units of the organization. They bridge the gap between top management (which focuses on developing long-term strategies and policies) and lower-level management (which oversees day-to-day operations and executes plans and policies). Middle-level managers are responsible for ensuring that the activities in their departments align with the overall goals and strategies set by top management while also coordinating and managing the resources and efforts of their teams.
The management function of organizing in ABC Retailers involves:
Option 1: Guiding and motivating employees
Option 2: Setting performance standards
Option 3: Allocating resources and assigning tasks
Option 4: Monitoring employee performance
The management function of planning in ABC Retailers involves:
Option 1: Allocating resources to different departments
Option 2: Guiding and motivating employees
Option 3: Setting organizational goals and strategies
The management function of leading in ABC Retailers involves:
Option 1: Setting performance standards and measuring actual performance
Option 2: Guiding and motivating employees to achieve organizational goals
Option 3: Monitoring and evaluating employee performance
Option 4: Assigning tasks and responsibilities to employees
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