Question : Case Study 22:
A consumer purchased an expensive piece of jewelry, which the seller claimed to be genuine. However, after a few days, the jewelry started losing its shine and color, indicating that it was not made of real gold as claimed. What right of the consumer has been violated here?
Option 1: Right to be informed
Option 2: Right to safety
Option 3: Right to choose
Option 4: Right to seek redressal
Correct Answer: Right to safety
Solution : The correct answer is (b) Right to safety
The consumer was led to believe that the jewelry was made of real gold, but it lost its shine and color shortly after purchase, indicating a potential safety risk due to the lack of quality and authenticity. The right to safety ensures that consumers are protected from products that could be hazardous to their health or pose risks, and this includes the quality and safety of the products being sold.
Related Questions
Trending Articles/News
