Question : Assertion: Communication barriers can hinder the flow of information within an organization.
Reason: Barriers like psychological factors can lead to better understanding among employees.
Option 1: Both Assertion and Reason are true, and Reason is the correct explanation of Assertion.
Option 2: Both Assertion and Reason are true, and Reason is not the correct explanation of Assertion.
Option 3: Assertion is true, but Reason is false.
Option 4: Assertion is false, but Reason is true.
Correct Answer: Assertion is true, but Reason is false.
Solution : The correct answer is (c) Assertion is true, but Reason is false.
The assertion is true. Communication barriers can indeed hinder the smooth flow of information within an organization. Barriers can include anything that interferes with the effective transmission or reception of a message, such as language barriers, noise, hierarchical structures, or cultural differences.
This reason is false. Psychological factors, such as stress, anxiety, and conflict, can actually make it more difficult for employees to communicate effectively. When employees are feeling stressed or anxious, they may be more likely to misinterpret messages, withdraw from communication, or lash out at others. Conflict can also lead to communication breakdown, as employees may become defensive or avoid communicating with each other altogether.
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