Question : Assertion: Personal barriers in communication include psychological factors like emotions and attitudes.
Reason: Personal barriers are external factors that affect the message's transmission.
Option 1: Both Assertion and Reason are true, and Reason is the correct explanation of Assertion.
Option 2: Both Assertion and Reason are true, and Reason is not the correct explanation of Assertion.
Option 3: Assertion is true, but Reason is false.
Option 4: Assertion is false, but Reason is true.
Correct Answer: Assertion is true, but Reason is false.
Solution : The correct answer is (c) Assertion is true, but Reason is false.
The assertion is true. Personal barriers are internal factors that can hinder effective communication. Psychological factors such as emotions, attitudes, preconceived notions, biases, and fears can all influence how a message is received and interpreted, making them a type of personal barrier.
The reason is false. Personal barriers are internal factors; they pertain to the individual's psychological state and predispositions. External factors that can affect communication may include noise, distractions, or physical barriers, but personal barriers are not external; they are related to the individual's thoughts, emotions, and attitudes.