I had done my payment for the cusat entrance registration but it is not showing my application form after payment.when asked the help desk they are that the payment is neither failed nor successful.. what should I do now?
Hello,
If you've encountered an issue where your payment for the CUSAT entrance registration isn't reflecting, it's important to take steps to resolve the matter. Start by verifying any payment confirmations you received, either through email or text, and check your bank statement for transaction records related to the payment. If there's evidence of deduction from your account, it can be used to support your case. Additionally, reach out to the payment gateway's customer support to inquire about the status of your payment and seek assistance in resolving the issue. Simultaneously, communicate with CUSAT's help desk again, providing them with all relevant information and documentation regarding your payment. Explain the situation clearly and request their support in resolving the discrepancy. Throughout the process, maintain detailed records of all communication, transactions, and documents exchanged for reference. If necessary, consider alternative payment methods recommended by CUSAT to complete the registration process.
Hope this helps,
Thank you
