Question : Statement 1: Informal organizations can lead to the formation of cliques and groups.
Statement 2: Informal communication channels are more effective than formal channels.
Option 1: Statement 1 is true, and Statement 2 is false.
Option 2: Statement 1 is false, and Statement 2 is true.
Option 3: Both Statement 1 and Statement 2 are true.
Option 4: Both Statement 1 and Statement 2 are false.
Correct Answer: Both Statement 1 and Statement 2 are true.
Solution : The correct answer is (c) Both Statement 1 and Statement 2 are true.
Statement 1 is true. Informal organizations, based on social interactions and relationships among employees, can indeed lead to the formation of cliques or informal groups within the workplace. These groups can influence communication, behavior, and decision-making within the organization.
Statement 2 is true. Informal communication channels, such as word-of-mouth, casual conversations, and informal networks, can often be more effective for quick information dissemination, building trust, and obtaining authentic feedback compared to formal communication channels. Informal channels can bridge gaps and reach employees more rapidly in certain situations.
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