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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Safety culture is an integral part of organizational culture, reflecting attitudes, beliefs, and values regarding safety. It is crucial for delivering safe and high-quality care, necessitating strong commitment from leaders and staff. Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) certification by Coursera promotes a culture of safety through various strategies, including identifying and reporting patient safety hazards, fostering accountability and transparency, engaging patients and families, and facilitating effective teamwork. By emphasizing these elements, participants learn how to create an environment that prioritizes safety, where everyone is actively involved in ensuring the well-being of patients and promoting a culture of continuous improvement in healthcare delivery.

Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) training is provided by Johns Hopkins University. The instructor of this course is Eileen Kasda who has a rating of 4.76 on the providers portal. The course is offered in English language but has subtitles from across the globe like French, Russian,  Spanish, and Portuguese.

The Highlights

  • Flexible Schedule
  • Approx. 8 hours to Complete
  • Fully Online
  • Certificate from Johns Hopkins University

Programme Offerings

  • assessments
  • quizzes
  • subtitles
  • Shareable Certificate

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesJohns HopkinsCoursera

Flexible payment options are available for Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) certification fees. Choose from three timeframes: one month, three months, or six months. Candidates can pay the fees via VISA, Net Banking, EMI, and other payment methods.

Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) Fee 

Mode of Enrolment

Fee

1 Month Plan

Rs.4,079

3 Months Plan

Rs. 8,159

6 Months Plan

Rs. 12,239


Eligibility Criteria

Certification Qualifying Details

To achieve the Certificate, you must demonstrate proficiency in the required tasks, peer-graded assignments, and quizzes. The course offers valuable resources such as readings, videos, and practice exercises to help you excel in these assessments and earn your certification.

What you will learn

Communication skills

Upon completion of the Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) certification syllabus, you will acquire the knowledge and skills to:

  • Recognize the valuable role of patients and family members in fostering a culture of safety.
  • Outline the process by which healthcare organizations identify and address safety hazards to ensure patient well-being.
  • Recognize effective approaches to enhance communication and teamwork within healthcare settings, fostering a collaborative and cohesive environment.

Who it is for

The Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)  classes cater to individuals aspiring to pursue any of the following career paths:


Admission Details

Step 1:  Start by logging in to your Coursera account at https://www.coursera.org/.

Step 2: Browse the "Health" category and select "Healthcare Management" to find this course. You can also use the direct course link: https://www.coursera.org/learn/patient-safety-culture. 

Step 3: Join the course for free by clicking on the "Enroll for Free" option on the course page and then clicking on the audit option.

Step 4: If you wish to receive a certificate, choose the "Paid certificate" option and select your preferred payment method.

By following these steps, you can easily initiate the application process for the Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) certification course.

The Syllabus

Videos
  • Introduction to Patient Safety Culture
  • Defining Safety Culture
  • The Influence of Safety Culture on Patient and Provider Outcomes
  • Measuring Culture
  • Just Culture
  • Application of Just Culture
Readings
  • 11 Tenets of a Safety Culture
  • CUSP Tool: Culture Check-up Process
Quiz
  • Lesson 1 Quiz

Videos
  • Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care
  • How Do We Measure the Patient Experience?
  • Patient and Family Centered Care and Engagement
  • Patient and Family Advisory Council: Definition and Roles
  • Engaging the Heart of the Caregiver
  • Using Improvement Science to Create a Positive Sustainable Patient Experience
Readings
  • Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
  • Centers for Medicare and Medicaid Services: Hospital Compare
  • Harnessing Evidence and Experience to Change Culture
  • Advancing the Practice of Patient and Family Centered Care in Hospitals
Quiz
  • Lesson 2 Quiz

Videos
  • How to Submit an Event Report
  • Journey of an Event Report
  • Event Reporting and High Reliability
  • Using Event Reports to Improve Safety and Culture
  • Reporting Culture
  • Using Event Reports to Design Safer Systems: Part I
  • Using Event Reports to Design Safer Systems: Part II
  • A Sample Event Review Meeting
  • Introduction to the Learning from Defects Tool
  • Disclosure of Medical Errors
  • Second Victims
  • Peer Support: Making a Difference for Second Victims
Readings
  • Agency for Healthcare Research and Quality: Common Formats
  • Learning from Defects Tool
Quiz
  • Lesson 3 Quiz
Discussion Prompt
  • Journey of an Event Report in Your Organization

Videos
  • Becoming an Expert Team
  • Teamwork and the Science of Safety
  • Team Training
  • Communication
  • Leadership
  • Briefings and Debriefings
  • Measuring Teamwork for Improvement
  • Cross-unit Collaboration
Readings
  • TeamSTEPPS 2.0
  • Care Coordination Measures Atlas Update
  • Edgar Schein: Humble Inquiry (Optional)
Quiz
  • Lesson 4 Quiz

Instructors

Johns Hopkins Frequently Asked Questions (FAQ's)

1: What does the Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) online training offer?

The training promotes safety culture, teamwork, and hazard identification, providing practical tools and insights for healthcare professionals.

2: Which subjects are covered in the course?

The course delves into topics like fostering a culture of safety, enhancing communication and teamwork, identifying and mitigating safety hazards, and engaging patients and families in healthcare.

3: Are there any prerequisites for enrolling in the course?

No, there are no specific prerequisites for enrolling in the Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) course.

4: How is the course structured?

The course is structured into modules, with each module focusing on specific topics related to safety culture and teamwork in healthcare settings.

5: What is the duration of this certificate in Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) online course?

The duration of the course is 8 hours.

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