Beginner
Online
16 Hours
$ 699 799
Quick facts
particular | details | ||
---|---|---|---|
Medium of instructions
English
|
Mode of learning
Self study, Virtual Classroom
|
Mode of Delivery
Video and Text Based
|
number of course credit
2
|
Course and certificate fees
Fees information
certificate availability
certificate providing authority
The syllabus
Chapter - 1: Introduction to Service Management
Chapter - 2: Service Strategy
Chapter - 3: Service Design
Chapter - 4: Service Transition
Chapter - 5: Service Operations
Chapter - 6: Continual Service Improvement
Chapter - 7: Technology and Architecture
Chapter - 8: Summary and Exam Preparation
Chapter - 9: Sample Paper - 1
Chapter - 10: Sample Paper - 2
Chapter - 11: Sample Paper - 3
Chapter - 12: Sample Paper - 4
Chapter - 13: Sample Paper - 5
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