- CRM Overview,
- Cloud Computing,
- Introduction to Salesforce.com (SFDC),
- SFDC Modules
Beginner
Online
₹ 7,203 8,475
Quick facts
particular | details | |
---|---|---|
Medium of instructions
English
|
Mode of learning
Self study, Virtual Classroom
|
Mode of Delivery
Video and Text Based
|
Course overview
The CRM Salesforce for Beginners online course will help you to become an expert in CRM salesforce. You will learn how cloud computing can change the use of technology by businesses to interact with their customers.
The certification course will make you proficient in the core concepts of CRM and its implications on the business. Also, the CRM Salesforce for Beginners certification course focuses on building an efficient salesforce well-equipped with technological knowledge.
Moreover, the CRM Salesforce for Beginners course by Edureka is a self-paced learning programme where you can get an in-depth knowledge of various topics in the course according to your convenience. The course will comprise real-life case studies and assignments along with the explanation on each topic. And an expert panel will review the assignments.
The CRM Salesforce for Beginner course is structured by experienced professionals and industry experts who have experience of 10-12 years in relevant IT fields. After completing the course, you will be certified as a CRM Salesforce Beginner by Edureka.
The highlights
- Self-paced learning
- Real-life case studies
- Forum for peer interaction and knowledge sharing
- CRM Salesforce Beginner certification by Edureka
- Practical assignments at the end of each class
- Lifetime access to the Learning Management System (LMS)
Program offerings
- Self-paced learning
- Course completion certificate
- Lifetime access to learning management system (lms)
- Community forum
- Introductory course
Course and certificate fees
Fees information
The fee structure for the CRM Salesforce for Beginners certification course has three elements: course fee and GST. You can pay the fee either in a lump sum or in EMIs based on your convenience. Also, a discount is available on the course fee for a limited time.
CRM Salesforce for Beginners Course Fee Structure
Training Option | Fee in INR |
Self-paced learning | Rs. 8,475 (Plus GST) |
certificate availability
certificate providing authority
What you will learn
Upon the completion of the CRM Salesforce for Beginners certification course by Edureka, you will learn skills like-
- Understand CRM and how Cloud Computing is used for CRM.
- Get introduced to Salesforce.com.
- Creation of business objects and their application. Learn about the Standard Business Objects and Custom Business objects.
- Know about the Salesforce Data Fields and security features in Salesforce. Understand the Organization-Wide Default settings.
- Understand the Mass Transfer, sharing rules and application of roles.
- Become proficient in profiles, field-level security, permission sets, record type and page layout.
- Learn to prepare reports and associated dashboards for business performance preview.
- Learn and understand the different SFDC Advanced Configurations.
Who it is for
Admission details
To enrol in the CRM Salesforce for Beginners programme you can follow these easy steps:
Step 1 – Go to https://www.edureka.co/.
Step 2 – Use the search bar to find the “CRM Salesforce for Beginners” course
Step 3 – You will be redirected to a new page with program details and an “Enrol Now” button.
Step 4 – Click on “enrol now”. You will get a registration form where you need to share your contact details.
Step 5 - Pay the applicable fee and submit the form.
Filling the form
You will need to fill an application form to enrol in the CRM Salesforce for Beginners course by Edureka. The form will be displayed on the website. You need to enter details about your name and contact details. After filling this information, you will be redirected to a payment page where you can finish your admission procedure.
The syllabus
Introduction to CRM and SFDC
SFDC Overview
- SFDC Business objects & their application,
- Standard Business Objects,
- Custom Business Objects,
- Salesforce Data Model,
- Salesforce Relationships.
SFDC Security Model - 1
- Salesforce Data Fields,
- Salesforce Security Features,
- Organization-Wide Default,
- Profiles,
- Roles.
SFDC Security Model - 2
- Records Mass Transfer,
- Sharing Rules & Application,
- Application of Roles & Sharing Rules,
- Profiles & Permission Sets.
SFDC Configuration - 1
- Profiles,
- Permission Sets,
- Page Layout,
- Record Type,
- Field Level Security.
SFDC Configuration - 2
- Marketing Cloud,
- Sales Cloud,
- Products & Price Book,
- Quote Management,
- Service Cloud,
- Activities,
- Analytics,
- Reports,
- Dashboards,
- Translation Workbench.
SFDC Advanced Configuration - 1
- Queue,
- Assignment Rules,
- Auto Response,
- Approval Processes,
- Workflow,
- Escalation Rules,
- Validation Rule.
SFDC Advanced Configuration - 2
- Chatter,
- Content management,
- Data Loader,
- Deployment using Change Sets,
- Apex & Visual Force.
How it helps
The CRM Salesforce for Beginners syllabus covers the core concepts of CRM salesforce. Salesforce has dominated the CRM market for the past consecutive years. This has increased the demand for CRM Salesforce certified professionals in various organisations.
On completing this course, you will receive a CRM Salesforce Beginners certification from Edureka. Furthermore, you will also receive placement assistance to prepare for interviews and build a strong resume. Besides, the certified professionals in this field can earn approximately 60,791 USD annually.
FAQs
The CRM Salesforce for Beginners online course comprises case-studies on implementing custom recruitment applications on Salesforce.com and a sales process automation for a B2B organization.
You will receive the CRM Salesforce for Beginners certification on the successful completion of all assignments which will be reviewed by the expert panel.
The course will explain the concept of Cloud Computing and the aspects related to SaaS and PaaS. You will create Salesforce.com login accounts and will be given step by step instructions to understand the CRM concepts on a Salesforce.com system.
Yes, you will get lifetime access to the course material after your enrolment in the program.
The average salary of a certified CRM Salesforce professional is approximately $60,791 per year.
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