- Introduction to Remedy AR System
- BMC Remedy Architecture
- Introduction to ITIL
- Overview of BMC Remedy Out of the Box Applications (Incident Management,
- Problem Management and Change Management)
- Installing AR System procedure and sequence
- What are new in BMC Remdy 9.1 (New features)
- Compatibility – Supported Vs. Not supported
- How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x
- LAB: LAB Exercise
- Home
- Mindmajix Technologies
- Courses
- BMC Remedy Training
Online
Quick facts
particular | details | ||
---|---|---|---|
Medium of instructions
English
|
Mode of learning
Self study, Virtual Classroom
|
Mode of Delivery
Video and Text Based
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Frequency of Classes
Weekdays, Weekends
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Course and certificate fees
certificate availability
Yes
certificate providing authority
Mindmajix Technologies
The syllabus
Module - I
Module - II
- Introduction to BMC Remedy Developer Studio
- Introduction to Remedy Forms
- Database architecture
- Designing and creating forms
- Working with different fields
- Working with table fields
Module - III
- Introduction to other advanced forms
- (Display only, Join forms)
- Introduction to workflow (Active links, Filters and Escalations)
- Workflow actions as (Service)Functions
- Introduction to Guides
- Approving requests, Email Engine
- Use of Rule Based Email
- ARDBC and AREA LDAP plugins and Web-services