- Welcome and what to expect from this business English and communication course
Online
₹ 449 3,499
Quick facts
particular | details | |
---|---|---|
Medium of instructions
English
|
Mode of learning
Self study
|
Mode of Delivery
Video and Text Based
|
Course and certificate fees
Fees information
certificate availability
certificate providing authority
The syllabus
Introduction and warm welcome to this business writing and communications course
Basic grammar for business writing
- How to take the course if you are an intermediate or advanced student
- Introducing basic building blocks of English grammar
- Sentence clauses and sentence fragments
- Conjunctions
- Fixing run-on sentences and dealing with complex grammar issues
- Example of fixing run-on sentences with simple and clear sentences
- Four types of sentence structures
- 10 comma rules that will immediately make you a better writer
- Example of fixing many mistakes per sentence in a sales text
- Example 2 of fixing many mistakes per sentence in a sales text
- Semicolon rules
- Colon rules
- Question marks
- Use of quotes - otherwise known as quotation marks
- Hyphen rules
- Another rule for using the hyphen
- Common terms with hyphen to memorize
- Exercises to practice the hyphen rules
- NEW! Many more examples added to the course
- English grammar and punctuation exercise
- English grammar and punctuation exercise - answers
- Punctuation skills quiz
- Advanced punctuation and grammar skills quiz
Fixing common word choice errors
- Common word choice errors: Its vs. it's, Fewer vs. less, than vs. then & more
- Use of lets vs. let's
- Who vs. Whom
- Commonly misspelled words that spellcheck won't pick up - don't trust spellcheck
- Regular and irregular verbs
- Common word-choice error exercise
- Common word-choice error exercise answer
- Common word error quiz
- Advanced word choice quiz
Verb tenses
- Introduction to English tenses
- Four forms a verb can take
- Answer to have gone vs. went
- English verb tense exercise
- English verb tense exercise answers
- Verb tense quiz
Common grammar and word choice mistakes to avoid
- 10 weak words to take out of your writing and example of email to boss
- More weak words and phrases
- Example of my own writing from years ago and how it can be improved
- Example of using fewer words to communicate the same thing
- Exercise - common grammar mistakes to avoid
- Exercise - common grammar mistakes to avoid - answer
- Weak word quiz
- Advanced weak word quiz
Writing email to co-workers or managers. Elite email writing to impress!
- Section introduction to writing professional emails
- Example of an email written between employees of the same company
- Example of a confused and convoluted email, and how to improve it
- Further explaining the previous lecture on not writing convoluted email
- Your out of office auto-response email script
- Using italics to emphasize importance, urgency, or emotion in a professional way
- How to politely ask for something without the risk of offending them
- The error to avoid when writing short sentences
- Writing an email to co-workers or a manager - exercise
- Writing an email to co-workers or a manager - exercise answer
- Email communication skills quiz
- Advanced email communication skills quiz
Practice activity to sharpen your communication skills in difficult situations
- Activity to sharpen your communication skills: handling something you did wrong
- Activity answer for email communication skills: handling something you did wrong
- Quiz about owning up to your mistakes
Additional attention to detail in your email and overall communication
- Making communication gender-inclusive
- How to start your email by professionally addressing the recipient
- Email subject line modifiers like urgent, action, or confidential
- Write now and send later technique
- What are memos and when to use memos vs. email vs. reports
- Email subject line exercise
- Email subject line exercise - answer 1
- Email subject line exercise - answer
- Extra email communication skills quiz
Writing a cold email pitch. Email writing to potential clients.
- Example of a bad pitch
- Example of a good pitch
- Using bold text, caps, numbers and logical flow to emphasize important points
- Writing email recap
- Exercise - writing a cold email pitch
- Exercise - writing a cold email pitch - answer
- Email-writing skills quiz
- Advanced cold email skills quiz
Proofreading your writing
- Proofreading your writing
- Checklist for proofreading
- Use version revisions, suggestion feature, and other proofreaders
- Not re-reading what we expect and using different perspectives
- Proofreading exercise
- Exercise answer
- Proofreading quiz
Instant messaging etiquette communication skills
- Instant messaging etiquette communication skills
- If you have a client who abuses text communication
- Example of bad IM skills
- Instant messaging exercise
- Instant messaging exercise - answer
- Instant messaging communication skills quiz
- Advanced instant messaging communication skills quiz
Writing a business letter - communication skill
- Introduction to business letters
- Example of a cover letter for a resume and a job application
- Basic business fonts
- Business letters and resume cover letter exercise
- Business letters and resume cover letter exercise - answer
- Business letter quiz
- Advanced business letter quiz
How to write a business report - advanced communication skill
- Writing a business report section introduction
- Formal vs. informal reports
- First person vs. second person vs. third person writing
- Active voice vs. passive voice sentences
- Introduction to the report we will write in this course
- Writing the executive summary of the report
- The introduction section of a business report
- Writing the first paragraph of the business report
- Second and third paragraph of the business report
- Finishing up the rest of the paragraphs in the report body
- Recommendation section of the report
- Conclusion section of the business report
- How to create visual charts and graphs to add to your report
- General report-writing tips and how to avoid procrastination
- Design templates for your report to make it more professional and beautiful
- Bibliography section of your report
- Business report exercise
- Business report exercise - answer
- Business report quiz
- Advanced business report quiz
How to write a business proposal - advanced communication skills
- Writing a business proposal - section introduction
- Choosing a nice business proposal template
- Opening slide of a business proposal
- Table of contents slide
- Executive summary of a business proposal of a $500k/year business
- Advanced: Editing using emotional intelligence and understanding of your reader
- Solution section and project schedule
- Researching your target reader for better and more targeted writing
- Writing the full solution part of the business proposal
- Team section of the business proposal
- Pricing slide of a business proposal
- Contact information of your proposal
- Putting a lot of text on a proposal presentation page
- Business proposal exercise - question
- Business proposal exercise - answer
- Business proposal quiz
- Business proposal advanced quiz
Assertive communication
- Assertiveness section introduction
- Assertiveness definition
- Situations when it's difficult to know when and how much to be assertive
- Not an option - you need it so you are not passive aggressive later
- Example - being assertive working from home and getting others to be quiet
- Create limiting beliefs in others
- Example of saying no with courtesy and reinforcing it with a limiting belie
- Assertive communication exercise
- Assertive communication exercise - answer
- Assertive communication quiz
Negotiation using assertive communication
- Introduction to negotiation using assertive communication
- Bad-cop, good-cop negotiation technique
- B.A.T.N.A, bluffing, and when to walk away
- Negotiation exercise
- Negotiation exercise answer
- Negotiation quiz
Resume writing
- Resume writing section introduction
- Introduction to resume writing with common errors & resume lifecycle
- Outline of a resume & starting to write it together with you
- Possibly using Canva for pretty resume templates
- The "Objective Statement" in your resume
- Skills section of a resume
- Starting to write the experience section of the resume
- Continuing to write the experience section and showing leadership ability
- "Super competence" line
- Core skills resume line
- Latest job section of the skills section
- References
- Should resume be written in first or 3rd person?
- Application follow-up
- Hobbies section - making it stand out
- Resume writing exercise - answer
- Resume writing exercise - answer
- Resume-writing quiz
- Advanced resume-writing quiz
Storytelling for emotional connection & persuasion in professional communication
- Introduction to storytelling and persuasion
- Introduction to storytelling and persuasion
- Story structure at its basic elements
- Character building in your story
- Exercise - let's build a story from scratch
- Introduction to show-don't-tell for great imagery and persuasion
- Show, don't tell in a job interview to help the interviewer see you at your best
- Show, don't tell - in creative writing and poetry
- Vocal elements to convey emotion and make the audience feel
- What makes a good story
- Story medium
- Planning for the medium and audience
- Corporate brand story
- The case study story - one of the most effective tools for businesses & media
- Personal story for an interview or at work
- Tell a great first-impression story
- Storytelling exercise answer
- Storytelling quiz
- Advanced storytelling quiz
Starting the second part of the course: Communication skills beyond writing
- Starting the second part of the course: Communication skills beyond writing
Listening skills as part of written and verbal business communication skills
- Listening skills as part of business communication skills - introduction
- Active listening skills
- Example of active listening and improved comprehension I had to go through
- Example of how a company lost me as a client by "fake" listening
- Cycle of constructive listening and communication
- Listening to and getting feedback, even if negative
- Listening skills exercise
- Listening skills exercise - answer
- Active listening quiz
- Advanced active listening quiz
Phone and video call communication skills
- Doing calls vs. written communication
- Phone communication basics
- Skype or video call communication
- Video call preparation
- Mistakes not to make on a video call
- Phone communication skills exercise
- Phone communication skills exercise - answer
- Phone communication skills exercise 2
- Phone communication skills exercise - answer 2
- Call communication skills quiz
- Advanced communication skills quiz
Effective meeting communication skills and productivity
- Introduction to effective meetings and meeting communication skills
- Managing the time/flow of the meeting during the meeting
- Interrupting the interruptors
- Different seating arrangements
- Note-taking techniques
- Taking meeting minutes
- Meeting communication exercise
- Meeting communication exercise - answer
- Meeting skills quiz
- Advanced meeting skills quiz
Feedback: Getting and giving feedback
- What exactly is correct feedback
- Giving employee feedback
- Situation Behavior Impact (S.B.I Model)
- How to take feedback
- If you have to give negative feedback
- Feedback exercise
- Feedback exercise answer
- Feedback quiz
- Advanced feedback quiz
Communicating your business from elevator pitch to investor pitch to sales pitch
- Section introduction
- Prose vs. poetry
- One sentence business pitch/explanation template
- Example of a bad and rambling pitch
- Problem and solution sections of the pitch deck
- Differentiation and why this approach slides
- Business model
- Elevator pitch exercise
- Elevator pitch exercise - answer
- Business pitch communication quiz
- Business pitch advanced quiz
Creating beautiful presentations with Google Slides or Powerpoint
- Section introduction to creating beautiful and professional presentations
- Creating an account in Google Docs so we can use Google Slides
- Looking at templates in Google Slides
- My evolution of bad designs
- Picking royalty free and paid clipart options
- Looking at templates in Canva
- Customizing our design
- Adding the beautiful cover slide to our presentation in Google Sheets
- Starting to create a pretty slide for informational slides in Google Slides
- Creating pretty bullet points
- Animating slides
- Using our new customized template
- Fixing the bug you might have seen with an image underneath
- How to make extra cool presentations that don't look like powerpoint
- Next level for your presentations - storytelling with images to inspire
- TEDx presentation guide
- Presentation exercise
- Presentation exercise - answer
- Presentations quiz
- Advanced presentations quiz
Don't forget - your visual online appearance and brand
- Your professional headshot photo
Conclusion
- Course certificate: How to get it if you need it
- Bonus lecture: Next steps
Instructors
Mr Alex Genadinik
Entrepreneur
Udemy
Other Bachelors