- Telecom Industry Overview
- Telecom Industry Evolution
- Industry Composition/Overview
- Indian Mobile SWOT
- Mobile Operators in India
- Mobile Operators in India
- Mobile Operators: Sharing Mobile Network Infrastructure in India
- Managed Service Providers
- Shifting Balance Towards Managed Services
- Managed Service Deals
- Handset Vendors
- Handset Companies of India
- Handset Maker Companies of India
- Value Added Service Providers
- Economic Benefits of Telecom Industry
- Factors Facilitating Growth of Telecom Sector
- GSM & CDMA Technologies & Markets
- CDMA vs. GSM
- Licensing & Regulatory Terms
- Status of Telecom Sector
- Synopsis- Unified Access Services Policy 2005
- Synopsis- Unified Access Services Policy 2012
- Other Modern Initiatives
- Summary
Online
₹ 3,499
Quick facts
particular | details | |
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Medium of instructions
English
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Mode of learning
Self study
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Mode of Delivery
Video and Text Based
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Course overview
The Telecom Management Professional certification training will give you practical experience in telecom management, helping you to progress in your career and stand out in the competitive job market.
The course will cover topics such as marketing communications, finance side, and technical knowledge of the telecom industry. To gain the certification, you will have to appear for the certification test and score a minimum of 50% or 25 marks.
After completing the Certified Telecom Management Professional programme, you will be able to work as a Sales Executive, Product Manager, Marketing Manager, VAS Manager, Project Manager, Business Operations, or a Business Analyst. Moreover, taking this course will make you eligible to work in the top telecom companies like Vodafone, Tech Mahindra, Idea Cellular, Bharti Airtel, and more.
To enhance your learning experience, you will have lifelong e-learning access and a government certification which will be valid for life. Further, the candidates who complete the certification can tag their profiles as ‘Vskills Certified’ on Monsterindia.com and Shine.com.
The highlights
- Lifelong e-learning access
- Government certification
- Free Practice Tests
- A hard copy of the study material
- Certification valid for life
- ‘Vskills Certified’ label on Monsterindia.com
- ‘Vskills Certified’ label on Shine.com
Program offerings
- Government certification
- Free practice test
- Hard copy of study material
- Certification valid for lifetime
- ‘vskills certified’ tagging on shine.com
- Lifelong e-learning access
- ‘vskills certified’ tagging on monsterindia.com
- Sample chapter
Course and certificate fees
Fees information
The course fee mentioned below is not inclusive of taxes.
The fee for the certified Telecom Management Professional programme can be paid through credit card, debit card, or net banking. The details are as follows:
Course Name | Course Fee |
Certified Telecom Management Professional Course | Rs. 3,499 (Excluding taxes) |
certificate availability
certificate providing authority
Eligibility criteria
Certification qualifying details
To be certified as a Telecom Management Professional, you will have to clear the online exam at the end of the programme with a minimum of 50% or 25 marks. This exam has no negative marking and will have a duration of one hour.
What you will learn
After the completion of the Certified Telecom Management Programme, you will have:
- A basic understanding of Telecom Marketing.
- Knowledge of the roles and functions of the technical and network team.
- Thorough knowledge of the telecom fundamentals.
- The ability to describe Telecom Retail.
- An understanding of Legal & Regulatory Affairs.
- An understanding of the responsibilities of the OSS, BSS, VAS, and R & D teams.
- The skills of an Account Manager.
- The ability to differentiate between operations and other functions.
- The knowledge of the processes of Training and Audit.
- A basic understanding of Managing Accounts and Finances
- The knowledge of Telecom Consumer Products
- An understanding of the processes of Billing, Collection, and Retention.
- The skill to differentiate between Marketing and other functions.
- An understanding of the role of Marcom in Telecom.
- Knowledge of Contact Centre Operations.
Who it is for
The Certified Telecom Management Professional training course can be taken by professionals or graduates aspiring to excel in their fields or hoping to work in the Telecom or the IT sector.
Admission details
- Visit the Vskills official website at https://www.vskills.in/certification/.
- Select the “Telecom Management Professional” certification.
- Once the course page is open, click on the “Buy Now” option on the right side of the course fee.
- Register by filling in your details and creating a password.
- Pay the course fee, and your enrollment in the Telecom Management Professional certification programme will be complete!
Filling the form
You can apply to the Telecom Management Professional certification by Vskills by logging in to the website. To be able to log in, you will have to create an account with V skills. To do the same, you will have to provide details such as your name, country, email, state, and mobile number. Once filled in, you can create a password and log in.
The syllabus
Basics of Telecom
Telecom Fundamentals
- Introduction
- Common Telecom Terminology
- Generations of Cellular Networks
- Classification of Existing Systems
- General Network Components
- GSM Network Architecture
- GSM: Advantages & disadvantages
- CDMA Network Architecture
- CDMA Advantages & Disadvantages
- CDMA
- CDMA Network Structure
- CDMA Network Architecture
- Summary
Telecom Consumer Products
- Introduction
- Telecom Pricing
- Cost-based Pricing
- Demand-based Pricing
- Billing Methods
- Telecom Consumer Products
- mCommerce
- Handsets
- Summary
Basics of Telecom Marketing
- Introduction
- Telecom Value Chain
- Customer Lifecycle & Value Chain
- Customer, Consumer and Influencer
- Small Wallet Customers
- Differentiators
- Customer Promotion
- Customer Retention
- Retailer Promotion- Push from the Operator
- Retailer Promotion
- Revenue Measurement in Telecom
- Summary
Telecom Retail
- Introduction
- Telecom Retail
- Telecom Direct Distribution Channels
- Telecom Indirect Distribution Channels
- Prepaid Connections
- Postpaid Connections
- Telecom Brands
- Direct Communication
- Indirect Communication
- Summary
Marketing Vs Other functions
- Introduction
- Marketing Vs Sales
- Marketing and Sales Teams
- Telecom Organisational Structure
- Interdependence between Sales and Marketing
- Variations in Sales and Marketing Functions
- Cost and Revenue Centres
- Summary
Account Manager
- Introduction
- B2B Account Management
- Customer Profiling
- Sales Targets
- Account Manager Skills
- Activities of Account Manager
- Channel Management
- Sales Manager Skills
- Activities of Sales Manager
- Competitive Intelligence
- Summary
Marcom in Telecom
- Introduction
- Product Management
- Telecom Products
- Product Lifecycle
- Go-To-Market Strategy
- Telecom Stakeholders
- External Environment
- Internal Environment
- Product Manager and Channel Partners
- Qualities of Good Product Manager
- Competitive Tracking
- Market Communications
- Effective Marcom Strategy
- Integrated Marketing Communications
- Newer Forms of Communications
- Implementation of Communication
- Skills of Marcom Manager
- Summary
Operations Vs. Other Functions
- Introduction
- Operations in Telecom
- Operations Vs Other Functions
- Representative Structure of Operations and Service Function
- Qualities of Operations Team
- Operations Function in Other Organizations
- Summary
Contact Centre Operations
Training & Audit
Billing, Collection & Retention
Technical Team
Network Team
OSS and BSS Team
VAS Team
R&D Team
- Introduction
- Role of R&D Team in Telecom
- Challenges facing R&D
- R&D and Vendor Management
- IT Support Team
- IT Support
- Summary
Basics of Managing Accounts and Finances
- Introduction
- Sources of Revenue in Telecom
- Revenue Accounting
- Elements of Revenue from Customers
- Costs of Telecom Operator
- Financial KPIs for Telecom Organizations
- Profitability in Telecom Industry
- Summary
Finance Team and Its Role
- Introduction
- Finance & Accounts Function
- Finance & Accounts Team Vs other Teams
- Revenue Assurance
- Revenue Assurance Monitoring
- Fraud Management
- Churn Management
- Summary
Legal and Regulatory Affairs
- Introduction
- Regulatory Authorities of Telecom
- Regulatory Activities of Legal Team
- Legal Operational Activities of Legal Team
- Legal Teams in Telecom Organisations
- Summary
Evaluation process
To acquire the Telecom Management certification you will have to score 50% or above in the online exam. The exam can be taken anywhere and will be for 60 minutes. It will have 50 questions and you will have to get at least 25 correct. There will be no negative marking.
How it helps
Taking the certified Telecom Management Professional course will enhance your chances of employment. This course will make you eligible to work as a Sales Executive, VAS Manager, Product Manager, Marketing Manager, Business Operations, Business Analyst, or a Project Manager in the Telecom or IT departments of public and private companies. You will be able to work in major telecom companies like Vodafone, Airtel, and Idea Cellular as well.
FAQs
You can get more information about this course by requesting a call back from the course page or reaching out to their support team at 011-473 44 723 or info@vskill.in.
No, the course fee does not include taxes.
On joining the programme you will get access to the online LMS as well as a hard copy of the study material.
No, the exam does not have negative marking.
Yes, you can take the exam in any month after completing your study material. Since the exam is online, you can take it anytime, anywhere.