Question : Case Study 1: XYZ Corporation
XYZ Corporation is a large manufacturing company that has recently experienced inefficiencies due to unclear roles and responsibilities.
Question:
XYZ Corporation is facing challenges related to:
Option 1: Resource allocation
Option 2: Decision-making
Option 3: Employee motivation
Option 4: Role ambiguity
Correct Answer: Role ambiguity
Solution : The correct answer is (d) Role ambiguity
Role ambiguity refers to a situation in which the roles and responsibilities of employees within an organization are unclear or ill-defined. In this case, the inefficiencies experienced by XYZ Corporation are attributed to the lack of clarity regarding who is responsible for what tasks and decisions within the company. When employees are unsure about their roles and responsibilities, it can lead to confusion, duplication of efforts, and a lack of accountability. This, in turn, can result in inefficiencies, decreased productivity, and difficulties in achieving organizational goals.