E Commerce Logistics and Last Mile

BY
Logyca via Edx

Lavel

Beginner

Mode

Online

Duration

5 Weeks

Fees

Free

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based
Learning efforts 3-6 Hours Per Week

Course and certificate fees

Type of course

Free

certificate availability

Yes

certificate providing authority

Logyca

certificate fees

₹1,595

The syllabus

What is E-commerce logistics?

  • Introduction
  • What is E-commerce logistics?
  • The E-commerce value network
  • Impact of E-commerce logistics on customers
  • Evaluation activity

E-commerce logistical process

  • Operations design
  • Order supply
  • Last Mile logistics
  • Evaluation activity

Challenges of E-commerce logistics

  • Logistical costs
  • Payment and billing
  • Omnichannel
  • Storage nodes
  • Handling goods
  • Sustainability
  • Returns
  • Customer experience
  • Transportation
  • Traceability
  • Technology
  • Evaluation activity

Success cases

  • Cases
  • Bibliography

Instructors

Ms Maria Camila Reinoso Galvez
Researcher
Logyca

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