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Salesforce Field Service Lightning Training
Enrich your understanding of Salesforce Field Service Lightning and become an expert in building efficient on-site services.
Online
Quick facts
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Medium of instructions
English
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Mode of learning
Self study, Virtual Classroom
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Mode of Delivery
Video and Text Based
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Frequency of Classes
Weekdays, Weekends
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Course overview
Salesforce Field Service Lightning Training Course is a training programme intended to assist the students to develop a thorough understanding of Salesforce Field Service Lightning and learn how to come up with personalized and predictive service from the phone to the field with the help of Field Service Lightning. The curriculum will walk the learners through numerous aspects of Salesforce Field Service Lightning such as Field Service Package Setting, Package Installation, Page Layout Assignment, Salesforce Lightning, Field Service Lightning Considerations, Field Service Lightning Objects, and whatnot.
Salesforce Field Service Lightning Training online course, by Mindmajix Technologies, will ensure that the candidates are given the proper training on both the theoretical and practical aspects of Salesforce Field Service Lightning through various projects such as LLG Service Center, etc. Salesforce Field Service Lightning Training certification is open for the interested students for enrollment through three different ways on offer.
The highlights
- 100% online course
- Offered by Mindmajix Technologies
- FREE Demo on Request
- Flexible Schedule
- Online Live and Self-paced Training Options
- 24/7 Lifetime Support
- Life-Time Self-Paced Videos Access
- One-on-One Doubt Clearing
- Certification Oriented Curriculum
Program offerings
- One-on-one doubt clearing sessions
- Certification oriented curriculum
- Real-time project use cases
- 9 hours of labs
- Free demo on request
- 24/7 lifetime support
- 12 hours of sessions
- Online live and self-paced training options
Course and certificate fees
certificate availability
certificate providing authority
What you will learn
At the end of Salesforce Field Service Lightning Training online certification, the learners will be able to have a deep understanding of Work Order Management, Shift Management, Resource Availability in FSL, Salesforce, managing Service Resources, and Service Appointments, Shift Schedule, Timesheets Management, Dispatcher Console and the like.
The syllabus
Introduction to Salesforce Field Service Lightning
Field Service Package Setting
Field Service Lightning Considerations
- Field Service Lightning Objects
- Field Service Lightning Limits and Limitations
Field Service Lightning Guidelines
Work Order Management
- Create Work Order
- Create Maintenance Plans
- Create Multiple Maintenance Schedules
Resource Availability in FSL
Shift Management
- Shift Schedule
- Create Flexible Work Shifts
- Create Shifts from a Pattern
- Guidelines for Shift Availability
Manage Service Resources
- Timesheets Management
- Create Absences
- View Travel Routes and Calendars
- Manage Service Crew Membership
Manage Service Appointments
- Create Appointments
- Schedule Appointments
- Unschedule Appointments
- Reschedule Appointments
- Fix Schedule Overlaps
- Group Nearby Appointments
- Fill Schedule Gaps
- Dispatch Appointments
Optimize Your Schedule
- Manage Scheduling Policies
- Manage Work Rule
- Custom Gantt Filters