- Course Introduction
Online
₹ 649 2,599
Quick facts
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Medium of instructions
English
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Mode of learning
Self study
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Mode of Delivery
Video and Text Based
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Course overview
IT management is the surveillance and government of an organization's information technology systems, which include equipment, applications, and connections. IT management focuses on how to create information systems that run effectively. It is also about assisting people in working more effectively. IT Management: Essential Principles and Skills online certification are developed by S Drawdy - an online educational platform that provides insight Into how things work in IT using its courses and is offered by Udemy.
IT Management: Essential Principles and Skills online course involves 2 hours of learning materials along with downloadable resources and quizzes which are intended to provide participants with a better understanding of the fundamental principles and concepts involved in IT management. IT Management: Essential Principles and Skills online training discusses topics like risk management, change management, incident management, continuity management, IT services, production services, 3P’s of IT management, inventory applications, inventory control, document configurations, and more.
The highlights
- Certificate of completion
- Self-paced course
- 2 hours of pre-recorded video content
- 1 downloadable resource
- Quizzes
Program offerings
- Online course
- Learning resources
- 30-day money-back guarantee
- Unlimited access
- Accessible on mobile devices and tv
Course and certificate fees
Fees information
certificate availability
certificate providing authority
What you will learn
After completing the IT Management: Essential Principles and Skills certification course, participants will be introduced to the fundamentals of information technology and will acquire a solid understanding of the concepts involved with IT management. In this IT management course, participants will explore the roles and responsibilities of IT managers and will acquire an in-depth understanding of the 3 Ps of IT management. In this IT management certification, participants will learn about concepts involved with inventory control, change management, risk management, incident management, continuity management, and disaster recovery as well as will acquire knowledge of the strategies involved with production services, IT services, inventory applications, and document configuration. In this IT management course, participants will also learn techniques to work with IT reports, SAAC sheets, CDs, and RGEs.
The syllabus
Welcome to the Course
Let's Get Going
- Introduction
- IT is Changing
- Don't Fret, Help Is on the Way
- Welcome To Management
- Your Responsibilities are Changing
- Economic Resources
- Human Resources
- Environmental Resources
- Money and Budgets
- Customers - Internal and External
- Vendors or Suppliers
- Section 2 Quiz
Breaking IT All Down
- Introduction
- An IT Managers Primary Responsibility
- The 3 P's of Every Business
- The First P
- The Second P
- The Third P
- Plan, Deliver, and Operate within Underpinning of Manage
- Document and Own the Audit
- Breaking IT All Down - Quiz 2
Know your Systems
- Introduction
- Inventory Staff and Skills
- Inventory Fixed Assets
- Inventory Applications
- Document Configurations
- SAAC Sheets
- Know your systems - Quiz 3
Keeping CDs and RGE's to a Minimum
- Introduction
- CDs and RGEs
- Maintenance Agreements and Service Contracts
- Application Support
- IT Services/Helpdesk/Production Services
- IT Policy and Procedures, Standard Operational Procedures
- Mean People
- Keeping CDs and RGE's to a Minimum - Quiz 4
Audits
- Introduction
- Inspect What you Expect
- Physical Security
- Environmental and Electric Control
- Change Management
- Inventory Control
- Incident Management
- Disaster Recovery/Continuity Management
- Audits - Quiz 5
Course Conclusion
- Wrap-Up
Instructors
Ms S Drawdy
Instructor
Freelancer
Other Bachelors