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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Businesses must manage their operations as effectively and efficiently as possible in a highly competitive marketplace. A well-managed operations department assures that resources are allocated wisely for optimum productivity, profit and success. The Operations Management online course is intended to assist candidates in developing capabilities in the supply chain, production, quality, and capacity management.

According to a Business Insider report, By 2029, the number of job roles for operations and General managers is expected to become available is 1,42,800. The Operations Management Training teaches how to enhance the planning process, manage operational working scheduling, and use the plan to handle demand-related challenges, as well as how to find basic concepts of efficient operations management.

A U.S. Bureau of Labor Statistics report states that From 2019 to 2029, the anticipated job growth for operations and general managers in most sectors is 6%, which is higher than the average for all professions. The Operations Management syllabus teaches how to develop a strong operations plan using lean principles and how to make logical strategic decisions that will propel business ahead.

The Highlights

  • Projects and assessments
  • Shareable certificate
  • Course provider Getsmarter
  • University of Cape Town offering
  • Self-paced learning
  • Online learning
  • 8-10 hours per week
  • Split option of payment
  • Downloadable resources
  • 8 weeks duration

Programme Offerings

  • video lectures
  • Live polls
  • Offline resources
  • Case Studies
  • Infographics
  • quizzes
  • online learning
  • Self-paced learning

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesUCT Cape Town
Course NameFees in INR
Operations ManagementRs. 66,736  

The Operations Management fee is Rs.66,736 (Incl of all taxes). Learners must pay the entire course fee amount at the time of registration, and they can also pick the divided payment system allowed by the course provider Getsmarter, which enables trainees to pay the money in three installments of Rs. 26,286. If the trainee chooses to pay in installments rather than in whole, they will be charged a 3% administrative fee. After adding the admin charge, the total amount would be Rs. 78,857 (Incl of all taxes). The fee can be paid with a prepaid debit card or credit card, as well as via bank transfer or EFT.


Eligibility Criteria

Certification Qualifying Details

To qualify for the Operations Management Certification, Students are required to complete all online learning modules along with all coursework and tasks. The learner must meet the minimum attendance requirements and engage in all course assessments such as live polls, quizzes, classroom activities, surveys, and so on. Learners are evaluated based on the uploaded formative assessments, thus students must complete all of the guidelines specified in the coursebook in order to be eligible for certification.

What you will learn

Marketing skillsBusiness ManagementFinancial ManagementEntrepreneurial skillsKnowledge of Product Management

After completing the Operations Management online training from the UCT, Candidates will learn how to optimize internal systems and processes in order to save effort while increasing profit. Learners will have the ability to tackle operational issues before they disrupt workflow and they will also gain knowledge of how various facility designs may aid or impede productivity, knowledge of product management, and other skills related to finance, marketing, etc. 


Who it is for

  • Anyone aiming to enhance their organisation's internal procedures and procedures can join the course.
  • Professionals who are either engaged in or aspire to be engaged in an organization's operations and productions functions.
  • Anyone seeking to maximize corporate efficiency and want to gain adaptable operations management abilities that can be used across sectors.

Admission Details

To enroll in the Operations Management short course provided by UCT, follow the steps mentioned below:

Step 1. Go to the Operations Management course webpage.

Step 2. Tap the ‘Register Now’ button to start the registration process.

Step 3. Agree with the terms and conditions to further proceed.

Step 4. Create an account on the Getsmarter by filling in personal information.

Step 5. Fill in the billing details and sponsor-related details.

Step 6. Make course payment and start learning.

The Syllabus

  • Explain how the 16 principles of operations management can be used in your industry
  • Define operations management, the role of operations managers, and the systems they use
  • Identify operational inputs, processes, outputs, and feedback (the transformation process)
  • Recognise the 3S model of operations
  • Recall the differences between manufacturing and service operations
  • Identify how value-adding and productivity are used in competitiveness

  • Articulate the difference between job shops, batch production, assembly lines, and continuous process
  • Identify the different process types and tools that are used in an operation
  • Compare the product/process matrix with the service/process matrix
  • Review the benefits of process, design, process management, and process measurement
  • Select the correct processor type for a specific product or service
  • Identify a process flow diagram

  • Identify the methods used to make location decisions
  • Review the factors that contribute to, and the challenges and opportunities surrounding, location management
  • Choose the correct location for a specific organization
  • Choose the correct facility layout design for a particular organization
  • Articulate how the different facility layouts and facility maintenance, in general, are important to an organization

  • Identify the need for ongoing staff training and coordination in Human resources
  • Recognize the significance of effective recruitment, selection, and staff induction process
  • Show how organizational design influences the achievement of the organizational objectives
  • Describe the authority relations in both the formal and informal organization
  • Analyze the fundamentals of organizing, paying particular attention to designing jobs and departmentalization
  • Investigate the four Ps of operations management to help staff move from being present to being engaged

  • Apply the steps used in making forecasts
  • Identify the pros and cons of the types of forecast techniques (both qualitative and quantitative) including mean absolute deviation (MAD)
  • Identify the basic concepts and terminology in demand management
  • Calculate the break-even analysis
  • Explain the concept of bottlenecks
  • Use forecasting and capacity management tools to solve specific issues
  • Illustrate the three types of capacity measures and potential capacity gaps

  • Apply aggregate planning approaches and strategies
  • Outline the demand patterns used in production planning
  • Recognize the requirements needed when creating a master production schedule (MPS)
  • Summarise the components of materials requirement planning (MRP)
  • Complete a master production schedule (MPS) while considering pertinent issues that may arise
  • Differentiate between the issues that are specific to service planning and those specific to production planning
  • Investigate demand and capacity management for services
  • Identify the characteristics of waiting line management

  • Compare project planning techniques
  • Assess the importance of Project management within an operation
  • Evaluate project management best practices
  • Measure what constitutes a risk in a project
  • Design a network diagram and calculate the critical path, including slack, in relation to a particular project

  • Illustrate the importance of the economic order quantity (EOQ) in an operation
  • Explain the basic concepts of inventory management
  • Articulate the role of information and communication technology in supply chain management
  • Evaluate the different supply chain management challenges that may arise in an operation
  • Analyze the factors that contribute to effective supply chain management

  • Illustrate the determinants and cost of quality that exist in quality management
  • Interpret the dimensions of quality in products and services
  • Apply quality assurance, measurement, and control in an operation
  • Assess the use of efficient financial management in quality inputs and outputs
  • Analyze the nature and purpose of financial information in operations

  • Articulate how an organization's generic strategies impact its grand and functional strategies
  • Identify why value drivers are important in operations strategy
  • Analyze the steps involved in selecting an appropriate operations strategy
  • Analyze the steps of program deployment
  • Distinguish lean thinking in systems and programs from normal business thought processes
  • Formulate elements of an effective operations strategy that uses lean thinking and value drivers
  • Recommend process improvement techniques for a particular operation

Instructors

UCT Cape Town Frequently Asked Questions (FAQ's)

1: What are operations management functions?

 The operational management department is in charge of overseeing the development of products and services. It entails organizing, and managing, and coordinating all resources.

2: What are the 3 key aspects of operation management?

Input, output, and transformation process are the 3 key aspects of operational management.

3: Why is operations management important?

Operations management is vital in a business enterprise since it aids in the proper control, management, and supervision of products, services, and employees.

4: What are the 4 V's of operations management?

Variety, visibility, volume, and variation are the 4 V's of operations management.

5: What do operations managers do?

An operations manager is responsible for supervising high-level HR activities such as talent acquisitions and establishing training standards and setting recruiting processes.

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