- Understand the art and science of Sales
- Believe that your role can create value for customers through selling ICICI Bank products
- Confidently drive sales conversations with customers
- Understand the link between the Bank and customers
Certificate in Sales Management
Learn the various sales management skills required to become a Sales Officer by enrolling in the Certificate in Sales Management programme by NIIT.
Online
104 Hours
₹ 7,500
Quick facts
particular | details | |
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Medium of instructions
English
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Mode of learning
Self study, Virtual Classroom
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Mode of Delivery
Video and Text Based
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Course overview
The Sales Management online programme by NIIT is specifically designed to develop a pool of competent Sales Officers. The ICICI Sales Academy (SA) has created this virtual course in collaboration with the NIIT Institute of Finance, Banking and Insurance (IFBI).
During the Sales Management certification programme, you will learn about customer service, various banking deposit systems, and banking regulations. You will also build highly favourable skills such as selling, English Communication, and basic grooming.
NIIT’s Sales Management online training will impart in-depth knowledge through multiple pedagogies. These include case studies, online tests, gaming modules, role plays, real-time doubt clarification, live online classes, e-learning, hands-on exercises, online community, guided practice, etc.
The Certificate in Sales Management online course also offers you an opportunity to interact with ICICI Bank’s senior management. You also get on-the-job training with a stipend. The programme brings you an assured on-rolls job with ICICI Bank as a Sales Officer on completion.
Also Read:
Sales Certification Courses
The highlights
- Online programme
- An offering of ICICI Bank and NIIT
- Stipend during training
- Live online classes
- Instructor-led learning
- Certificate of completion
- 104-hours training
- A Guaranteed job with ICICI Bank
Program offerings
- Case studies
- Assured job
- Stipend
- Online delivery mode
- A shareable certificate
- Industry expert faculty
- Roleplays
- Offered by niit and icici bank
- Extensive curriculum
- Skill-based tests
- Niit centre support
- Hands-on exercises
- Peer connect
- 104-hour
Course and certificate fees
Fees information
- You have to pay an amount of Rs. 7,500 (plus 18% GST) to join the Sales Management certification course.
Certificate in Sales Management fee structure
Fee | Price |
Certificate in Sales Management | Rs. 7,500 |
GST | 18% |
certificate availability
certificate providing authority
Eligibility criteria
To join the Sales Management online programme, you must be a graduate in any stream except BTech, MSc (Agriculture), BE, MBA, or BSc (Agriculture). Also, your age at the time of enrolment must be below 26 years.
Work Experience
You can be a fresher or have 9 months of work experience to be able to apply.
Certification qualifying details
To be eligible for the Certificate in Sales Management, you need to complete the programme as a whole.
What you will learn
After completing the Sales Management programme, you will be able to:
- Get a comprehensive understanding of the banking sector
- Develop a customer service orientation
- Know about the policies, processes and products of ICICI Bank
- Gain skills and learn techniques for selling financial and banking products
- Communicate in a business setting effectively
Who it is for
The Sales Management training by NIIT is specifically designed for:
- Individuals who want to join the Banking sector in a sales role
- Career-oriented professionals who wish to work in the financial industry
- Graduates interested in selling financial products
- Freshers who want to work in the sales domain
Admission details
Step 1 – Open the Certificate in Sales Management webpage by using this link: https://www.niit.com/india/graduates/banking-and-finance/certificate-sales-management.
Step 2 – Click or tap the ‘Apply Now’ button to reach a pop-up registration form.
Step 3 – Enter some basic details and hit ‘Apply Now.
Step 4 – If you are eligible, a small pop-up window will appear with the ‘Continue to Application’ button. Click on it to open the application form page.
Step 5 – Provide the details and upload the necessary documents. Lastly, accept the declaration and ‘Submit’ the form.
Step 6 – Finally, hit ‘Proceed’ to apply. You will now hear from an NIIT advisor regarding further admission steps for the Sales Management training. Final enrolment will take place after clearing a screening test and submission of the course fee.
Filling the form
Firstly, you have to fill a registration form on the Sales Management online training webpage to check your eligibility. This requires you to enter your email, name, phone number, city, the percentage in 10th, under-graduation and 12th, date of birth, current course and stream.
Once you reach the application form page of the Sales Management programme, you need to specify your gender. You also need to provide personal info like parent/guardian details. These include their phone number, name, and occupation. You also have to enter academic info like school, college/university names, streams, work experience, and years of passing.
The syllabus
Strong sales mindset
Sales and digital skills
- Learn probing skills for need identification
- Learn to acquire new customers by selling ICICI bank products
- Learn to guide customers on digital sales, channels and adoption
- Learn to resolve varied customer needs by pitching ICICI Bank Products
- Confidently interact with customers on the phone, in-branch, and at their home/office
Relationship building
- Learn to cross-sell and upsell based on customer need
- Learn to resolve common customer queries
- Acquire knowledge of ICICI Bank and third-party products to offer the right solutions
- Understand customers and their families to identify opportunities to enhance relationship value
Service with compliance
- Handle common customer issues using branch processes
- Display a sales mindset while servicing
- Learn to service customers with a compliance mindset
- Utilise common systems through the customer life cycle
How it helps
The Certificate in Sales Management benefits you by offering 104 hours of live online training. You will learn from expert instructors and interact with them in real-time from the comfort of your office or home.
The immersive programme provides a guaranteed job opportunity with ICICI Bank. Furthermore, you will receive the Sales Management certificate after completing the course. This credential will enhance your resume significantly.
FAQs
You will get the job role of Sales Officer at ICICI Bank on successful completion of the programme.
The online classes for the Sales Management course will take place from Monday-Saturday. The class timings will be 9 am to 3 pm (IST).
The programme will take about 104 hours to complete.
Except for the eligibility requirements, there are no such prerequisites.
Yes, you have to clear an English proficiency and ICICI Bank Sales profiler test. Then, you have to clear a personal interview round with ICICI to enrol in the course.