- Home
- CloudSwyft Global Systems, Inc
- Courses
- Dynamics 365 Customer Engagement for Sales
Dynamics 365: Customer Engagement for Sales
Gain a comprehensive knowledge of how you promote client loyalty and retention using MS Dynamics 365 customer relationship management.
Online
3 Weeks
Quick facts
particular | details | ||
---|---|---|---|
Medium of instructions
English
|
Mode of learning
Self study
|
Mode of Delivery
Video and Text Based
|
Learning efforts
5 Hours Per Week
|
Course overview
Dynamics 365 Sales empowers salespeople to develop strong client relationships, act on insights, and close deals more quickly. Using Dynamics 365 Sales is used to track accounts and contacts, nurture sales from lead to order, and generate collateral sales and also capable of creating marketing lists and campaigns and monitoring service cases related to particular accounts or opportunities. Dynamics 365: Customer Engagement for Sales certification course is developed by CloudSwyft Global Systems accredited by Microsoft which is made available by FutureLearn.
Dynamics 365: Customer Engagement for Sales online training comprises three weeks of learning resources with a weekly study of five hours, which focuses on providing participants with a detailed understanding of the significance of customer relationship management and how it may foster client loyalty and increase customer retention. Dynamics 365: Customer Engagement for Sales online syllabus covers topics such as playbooks, embedded intelligence, sales, analytics, insights, configuring sales, integrated sales tools, and more.
The highlights
- 3 weeks course
- 5 hours study
- Course 6 of 6
- Full ExpertTrack access for 900/month
Program offerings
- Online learning
- Learning resources
- Experttrack access
Course and certificate fees
certificate availability
certificate providing authority
What you will learn
After completing the Dynamics 365: Customer Engagement for Sales online certification participants will acquire a thorough understanding of the concepts of Sales overview, managing customers, working with opportunities, and embedded intelligence which helps create customer loyalty and improve retention. Aspirants will explore the strategies involved with
playbooks, integrated sales tools, order processing, and managing Product Catalogues. Participants will learn about fundamentals associated with creating and managing quotes, orders, and Invoices, sales analytics, and insights for Power BI and AI for sales.