Question : Case Study 2:
A local supermarket was found selling expired food products to customers. What authority can take action against the supermarket under the Consumer Protection Act?
Option 1: District Consumer Disputes Redressal Forum
Option 2: State Consumer Disputes Redressal Commission
Option 3: National Consumer Disputes Redressal Commission
Option 4: Consumer Protection Council
Correct Answer: District Consumer Disputes Redressal Forum
Solution : The correct answer is (a) District Consumer Disputes Redressal Forum
The District Consumer Disputes Redressal Forum is the appropriate authority at the district level to handle consumer complaints and take action against businesses, including supermarkets, for various consumer protection violations, such as selling expired food products. The State Consumer Disputes Redressal Commission and the National Consumer Disputes Redressal Commission are higher-level authorities that handle appeals and more significant cases, but for most cases, the initial action would be taken by the District Consumer Disputes Redressal Forum. Consumer Protection Councils play a different role in consumer advocacy and education but don't have the authority to take direct action against businesses.
Question : The three-tier system under the Consumer Protection Act consists of:
Option 1: District Consumer Disputes Redressal Forum, State Consumer Disputes Redressal Commission, and National Consumer Disputes Redressal Commission
Option 2: District Consumer Disputes Redressal Forum, District Consumer Protection Authority, and State Consumer Protection Commission
Option 3: State Consumer Disputes Redressal Forum, District Consumer Disputes Redressal Commission, and National Consumer Protection Commission.
Option 4: District Consumer Disputes Redressal Commission, State Consumer Protection Commission, and National Consumer Protection Authority.
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