Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
At ABC Enterprises, what is a demerit of informal communication?
Option 1: Enhanced accuracy of information
Option 2: Limited flexibility in message delivery
Option 3: Building strong interpersonal relationships
Option 4: Propagation of rumors and misinformation
Correct Answer: Propagation of rumors and misinformation
Solution : The correct answer is (d) Propagation of rumors and misinformation
A demerit of informal communication at ABC Enterprises is the potential for the propagation of rumors and misinformation. Informal communication tends to spread rapidly through informal channels and can sometimes convey inaccurate or misleading information, leading to misunderstandings and rumors within the organization. This can negatively impact employee morale, trust, and overall organizational culture. Informal communication often provides flexibility and fosters employee relationships. However, due to its informal and unstructured nature, it may lack accuracy and precision compared to formal communication channels.
Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
At ABC Tech, what is a demerit of formal communication?
Option 3: Hindrance to employee engagement
The supervisor at ABC Enterprises values open communication and encourages employees to share their ideas and concerns. This reflects which type of communication?
Option 1: Formal communication
Option 2: Informal communication
Option 3: Vertical communication
Option 4: Downward communication
Question : Case Study : Communication Effectiveness at XYZ Corporation
XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.
At XYZ Corporation, what is a demerit of informal communication?
What is one merit of formal communication at ABC Enterprises?
Option 1: Rapid transmission of information
Option 2: Encouraging employee creativity
Option 4: Reducing reliance on organizational hierarchy
Complex organizational structure at ABC Enterprises leads to slow communication flow. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
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