i have paid for a counselllor of inr 4600 because he promised me that he will help me through the counselling process but no response after the payment in need my cash back
If you've paid INR 4600 to a counselor who is now unresponsive, here’s what you should do to try and get your money back:
-
Contact the Counselor – First, try to reach out through all available ways: call, WhatsApp, email, or social media. Politely ask for either the promised service or a refund.
-
Check Payment Method – If you paid via UPI, bank transfer, or a payment app like Paytm or Google Pay, raise a dispute or complaint through that platform immediately. Mention "fraud" or "no service after payment."
-
Collect Evidence – Keep screenshots of your chat, payment receipt, and the promise made by the counselor. These will help if you need to escalate.
File a Complaint –
Use the National Consumer Helpline (NCH) at 1800-11-4000 or visit consumerhelpline.gov.in (https://consumerhelpline.gov.in) .
You can also lodge a complaint via the cybercrime portal ( https://cybercrime.gov.in ) if it's an online fraud.
-
Inform the Platform – If you found the counselor via a website or app, report the issue to them with proof.