Hello Anshika,

If you have already paid for the Careers360 College Predictor tool but are unable to access it, there is no need to panic, as this is a common issue faced by many students and can be solved easily by following a few steps.

1. Verify Login Credentials
Ensure that you are logging in with the same email ID and mobile number you used at the time of registration and payment. If you log in with a different account, the system will not reflect your purchase.

2. Payment Confirmation
Check your registered email or SMS for a payment confirmation receipt or invoice sent by Careers360. If you did not receive one, it could mean your payment was not fully processed. In such a case, you may need to recheck your transaction details with your bank.

3. Technical Fixes
Sometimes the issue is technical. Try to clear your browser cache and cookies, or use a different browser like Chrome, Edge, or Firefox. You can also attempt to log in from another device, such as your mobile or laptop.

4. Subscription Validity
Make sure your subscription is still active and within the validity period. Some tools are available for a limited time depending on the exam cycle, so expired subscriptions may cause access issues.

5. Contact Support
If the problem still persists, contact the Careers360 Helpdesk immediately.

Email: support@careers360.com

Provide details like your registered email ID, mobile number, and transaction ID, and attach a screenshot of the error page.

You can also use the Live Chat option on the Careers360 portal for quick assistance.

Once verified, the team will activate your tool access without delay. Keeping your payment receipt handy will speed up the process.

Hope this resolves!

Hello Anshika

If you have paid for any college predictor and are not able to access it, it is most likely that you are using a different Email-Id. Maybe you have bought the college predictor with different email id and now are using different email id to access it. If that's not the case, tell in the comment section of this answer I will contact with Career360 team to ask for the same.

Thank You!!!