Question : Under the Consumer Protection Act, who can file a complaint on behalf of a consumer?
Option 1: Any person
Option 2: Only the consumer
Option 3: Only a lawyer
Option 4: Only a government official
Correct Answer: Any person
Solution : The correct answer is (a) Any person.
Under the Consumer Protection Act, any person can file a complaint on behalf of a consumer. It is not restricted solely to the consumer themselves. This provision allows for individuals such as family members, friends, consumer rights activists, or any concerned person to file a complaint on behalf of a consumer who may be unable or unwilling to do so themselves.
While the consumer themselves has the right to file a complaint, the act recognizes that there may be situations where someone else, acting in the best interest of the consumer, may initiate the complaint process. This provision helps ensure that consumers are not deprived of their rights and protections under the act due to various circumstances.
