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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Traditionally, professional service firms used to depend on technical knowledge to stand out from the crowd of the market. But now the new business perspective is becoming quite complex, those factors that used to be the competitive advantage of firms, have now become the basic business prerequisite.

The Leading Professional Service Firms Programme online course is a 6 weeks program by Saïd Business School, the University of Oxford via Getsmarter. The course provides a crucial market edge to the partners of professional service firms and senior leaders. The course teaches to enhance and transform firms for continuous growth in the future.

The Oxford Leading Professional Service Firms Programme syllabus provides knowledge of various strategies and leadership qualities to address different challenges faced by professional service firms. The course provides an Oxford exclusive model to optimize personal, account, and firm for sustainable growth. The Oxford Leading Professional Service Firms Programme training teaches to broaden reputational footprint, deliver client services, enhance expertise and build partner relationships in a personal context.

The Highlights

  • 6 modules
  • 100% online
  • Self-paced learning
  • 6 weeks duration
  • Assignments and projects
  • Downloadable materials
  • Online quizzes
  • Offered by the University of Oxford

Programme Offerings

  • online learning
  • assignments
  • Modules
  • Offline resources
  • quizzes
  • Projects

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesSaid Business School, Oxford
The Leading Professional Service Firms Programme fee is Rs. 131,876. There is also an option of a split payment, by choosing this option candidates will be able to pay the fee in 2 instalments. A 3% admin fee will also be charged on the split payment option.

Fee type

Fee amount in INR

Leading Professional Service Firms Programme fees


Eligibility Criteria

Certification Qualifying Details

Candidates must complete the assessments based on each module and complete the certification requirement to get qualified for the Oxford Leading Professional Service Firms Programme online training by the University of Oxford.

What you will learn

Upon completing Oxford Leading Professional Service Firms Programme certification course, candidates will learn about growing strategic relationships with clients and transforming firms for continuous growth. Candidates will gain knowledge of leadership and strategies to address various challenges faced by firms.

Who it is for

  • Candidates in senior management roles in various domains who want to upskill in the area of innovation, strategy, and leadership to survive in competitive advantage can join this course.
  • The Oxford Leading Professional Service Firms Programme for beginners will help candidates gain the necessary skills in leadership and people management can enroll in the course.
  • Candidates who want to gain knowledge about reinventing firm capabilities, driving innovation, mitigate challenges and learn delivering the best client services can join the course.

Admission Details

The mode of admission in the Oxford Leading Professional Service Firms Programme certification course is online, candidates must follow the steps mentioned below :

Step 1. Go on the below-mentioned link to open the course page (

Step 2. Find the ‘Register Now’ button below the course heading and click for registration.

Step 3. Create an account by filling in personal details and setting a password

Step 4. Fill in the billing address details and choose the one-time/partial mode of payment

Step 5. Pay the fee and start class on the scheduled date

The Syllabus

  • Articulate the role of orchestration in leading groups of experts
  • Identify components of high performance and competitive advantage in PSFs
  • Reflect on your personal impact, and ability to connect and inspire
  • Assess current competitive advantage and dynamic capabilities for yourself and your firm
  • Evaluate ways to create an orchestrating culture that unifies and energizes experts

  • Show how to be an inclusive and empowering team leader
  • Understand the components of exceptional client service
  • Determine how to foster creative conflict and protect your team against derailment
  • Develop strategies for inspiring collaboration across teams
  • Debate the challenges of cross-functional, cross-cultural, and virtual collaboration
  • Create a plan to leverage your team to deliver client-centric services

  • Determine the role of communication in growing your reputation
  • Identify the difference between reputation and brand
  • Analyze ways of communicating that showcase your competence and connection
  • Assess techniques to activate clients for advocacy
  • Investigate approaches to communicate for compassion
  • Draft compelling communication aimed at growing your reputation in the market

  • Map your position in your wider relationship ecosystem
  • Articulate the changing nature of relationships in PSFs
  • Explore ways of building and maintaining trust at a distance
  • Evaluate how your orchestrating mindset helps you reimagine your role as a trusted partner
  • Recommend strategies for incorporating a coaching mindset into your practice
  • Create a plan to increase your strategic relationships

  • Articulate strategies that incorporate learning behaviors into your professional practice
  • Identify the importance of maintaining your curiosity
  • Investigate your current listening and feedback mechanisms
  • Develop practices that sharpen your foresight and protect against blind spots
  • Recommend improvements to listening and feedback practices that leverage collaboration and technology
  • Design a learning framework that leverages curiosity, listening, and collaboration to stay ahead of the curve

  • Articulate the sources of systemic resistance to transformational change
  • Describe the opportunities for innovation in PSFs
  • Illustrate the importance of ambidexterity in PSFs
  • Articulate strategies for embedding innovation and growing the scope of your firm
  • Investigate how to de-risk innovation
  • Propose a strategy for transformational innovation in your firm


Said Business School, Oxford Frequently Asked Questions (FAQ's)

1: What are the examples of professional service firms?

The Professional Service Firms include management consulting firms, banks, airlines, motion picture theatres, etc.

2: What is the difference between consulting and professional services?

There is no big difference, The term Professional Services, and Consulting services can be used interchangeably.

3: What is the use of professional services?

Professional service is a type of service sold by vendors or professional service firms to clients for managing a specific part of the business.

4: How many modules are included in the Oxford Leading Professional Service Firms course?

There are 6 modules included in the Oxford Leading Professional Service Firms course

5: The certification of the included in the Oxford Leading Professional Service Firms programme is offered by which university?

The certification is offered by the University of Oxford for the Oxford Leading Professional Service Firms programme.

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