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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Course Overview

This Hospitality Industry in Tourism programme is provided by SWAYAM, which is an initiative by the Government of India. This 12-week undergraduate level which will be teaching about hospitality service in tourism and related industry.

The basic need for travellers, wanderers, pilgrims or tourists is hospitality. Hospitality gives them a good sense of home away from home. During overnight stays at destinations far from home, it is important. Hospitality and tourism services are thus interdependent. In general, hospitality facilities consist of food and accommodation services.

The hotel industry plays a very important role in delivering the most valuable elements of total tourism services in the field of hospitality services. Modern hotels are run by highly qualified supervisors and line staff. Front Office, food and beverage, housekeeping, safety and security, administration and accounts, and more are the major departments in a modern hotel. The Hospitality Industry in Tourism programme provides details about the hotel's structure and operations.

The Highlights

12 weeks programme
Online learning
Undergraduate level
Elective type

Programme Offerings

100% online learning
videos
Quiz
test
assessment

Courses and Certificate Fees

Certificate Availability	Certificate Providing Authority
yes	Mysore University

Eligibility Criteria

Certification Qualifying Details

For the certification of the Hospitality Industry in Tourism programme, there will be internal and external assessments. Internal assessment or assignment will carry 30 marks and external exam or end term exam will carry 70 marks. A candidate must have at least 40 percent marks separately in both assessments to get certified.

What you will learn

Hospitality skills

By the completion of the Hospitality Industry in Tourism programme, candidates will be having in depth knowledge and deep insights in these concepts of hospitality services;

Structure of the industry, customer care, classification of hotels and hotel rooms, departmentalisation in the hotel, distribution channel in hospitality and more about the services.
Food commodities, it’s production, Indian and international cuisine, food purchasing control and more.
Housekeeping, the role of housekeeping department, bed making procedure in hotels, room cleaning procedure in hotels and more.
Guest registration, front office accounting system, front office functions, hygiene and sanitation, hygiene and sanitation in the food sector and many more.

Who it is for

Event ManagerCatering ManagerTourism Manager

Application Details

For the applicants of the Hospitality Industry in Tourism programme, the application process is explained below. Please check it.

Step 1: Go to the website of SWAYAM by clicking the given below link.

https://onlinecourses.nptel.ac.in/

Step 2: First register on the website with Google/ Facebook/ Microsoft account and then click “Join”.

(The programme is ongoing now, so the Join link will not be available now.)

Step 3: Free clicking “Join” a new page with the application form will appear. Candidates have to fill the form and click ‘Save’ for saving the profile. And candidates will be registered for the programme.

The Syllabus

1. Structure of Hospitality Industry Part-1
2. Structure of Hospitality Industry Part-2
3. Customer care in Hospitality Industry

4. Departmentalisation in Hotels
5. Classifications of Hotels & Hotel Rooms
6. Basis for Classification of Hotels
7. Distribution Channel in Hospitality Part- 1

8. Distribution Channel in Hospitality Part- 2
9. Role of Management Information System (MIS) in Hospitality Industry
10. Communication in Hotels
11. Basics of Food production |

12. Food Commodities
13. Food Additives in Food Production
14. Indian Cuisine
15. International Cuisine

16. Food Purchasing Control
17. Receiving Control, Storing Control and issuing Control
18. Production Control
19. Sales Control

20. Beverage Cost Control
21. Introduction to the Hotel Food Service Industry
22. Attributes of the Food & Beverage Service Staff
23. Food & Beverage Service Department Equipment |

24. Menu
25. Beverages - Alcoholic (Wines & Spirits)
26. Beverages - Non Alcoholic (Tea & Coffee)
27. Various Personnel in Hotels

28. Introduction to House Keeping
29. Role of House Keeping Department
30. Bed Making Procedure in Hotels
31. Room Cleaning Procedure in Hotels

32. Cleaning Public Areas & Pest Control
33. Organization & Functions of front Office
34. Quality of Front office in Hotels
35. Reservation Procedure in Hotels

36. Guest Registration
37. Front Office Accounting System
38. front office functions
39. Hygiene & sanitation
40. Hygiene & sanitation in Food Sector

41. Food Borne Illnesses
42. Environmental Hygiene pertaining to hotel kitchen and service area
43. Food laws, regulations, quality and food standards

Evaluation process

For the certification of the Hospitality Industry in Tourism programme, candidates should take and pass an internal assessment and an end term exam.

Instructors

Mysore University Frequently Asked Questions (FAQ's)

1: Which is the coordinating university?

This programme is coordinated by the University of Mysore.

2: Who is the course instructor?

Professor S. Rajashekar is the programme instructor and he is a professor in the School of Commerce and Tourism, University of Mysore.

3: What is the eligibility criteria for certification?

Candidates should have 40 percent marks in both internal and external assessments.

4: Will I get any study material?

There will be reading materials along with lecture videos.

5: What is the format of teaching?

Candidates will be provided with reading materials and lecture videos. If they have doubt it can be cleared in the discussion forum. For self assessment, quizzes and tests will be given.

6: Can I learn from anywhere?

Of course, SWAYAM programmes are delivered through online, so candidates can learn from anywhere.

7: When will the final exam be held?

Exam dates and venues will be notified to candidates after completing the programme.

8: What is the schedule for the programme?

All the dates will be published on the website of SWAYAM.

9: Is there any fee for the exam?

There will be a fee for the final exam and that will be informed by the authority.

10: Do I have to refer to any books?

Details about the books for reference will be given on the SWAYAM website.