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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
INR 3698yesUM–Ann Arbor

The Syllabus

  • Navigating the edX Platform
  • Welcome to the Course
  • Syllabus
  • Introduction
  • Why Does this Matter?
  • Discussion: About Yourself
  • Quiz
  • Help us learn more about you!

  • Introduction
  • Environmental Scan, Part 1
  • Discussion: Environmental Scan
  • Environmental Scan, Part 2
  • Assessment

  • Introduction
  • Discussion: Brainstorming Based on ESRI Tapestry
  • Quiz
  • Business Decision
  • Discussion: Business Decision
  • Census Data
  • School Data
  • Discussion: Share Your Sticky Notes on Found Data
  • Quiz

  • Introduction
  • Question Types
  • What Should You Ask?
  • Strategic Survey Design
  • Previewing a Sample Survey
  • Quick & Dirty Feedback
  • Discussion: Surveys
  • Quiz

  • Introduction
  • Visual Analysis
  • Coding Open Responses
  • Quiz
  • Optional Activity: Conduct a Survey

  • Introduction
  • Developing Questions
  • Discussion: Interviews
  • Quiz
  • Extra Nuts and Bolts
  • Notetaking
  • Improvisational Interviewing
  • Active Listening
  • The Interview Itself
  • Focus Groups
  • Activity: Conduct Two Interviews
  • Quiz

  • Introduction
  • Finding Critical Moments
  • Assignment: Photograph Your Interview Sticky Notes!
  • Introduction to Affinity Walls
  • Starting an Affinity Wall
  • Labeling Patterns
  • Walking the Wall
  • Discussion: Upload Photos of Your Affinity Wall
  • Quiz
  • Writing the Report
  • Peer-Reviewed Report

  • Conclusion
  • Course Feedback

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