- Boosting Productivity through the Tech Stack
- Course Introduction
- Instructor Introduction Video
- Turbocharging the SDR Workflow through Tech
- Integrating Tech Tools into the SDR Workflow
- Tools to Boost Productivity
- Keeping Up with the Evolving Tech Stack
- Becoming Savvy and Skillful with Tech Tools
- Review of Week 1: Tech Tool Basics for Sales Development
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Boosting Productivity through the Tech Stack
Learn to enhance your productivity and streamline your workflow by enrolling in the Boosting Productivity through the Tech Stack online programme by Coursera.
Beginner
Online
5 Weeks
Quick facts
particular | details | |
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Medium of instructions
English
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Mode of learning
Self study
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Mode of Delivery
Video and Text Based
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Course overview
The Boosting Productivity through the Tech Stack course is the 4th programme in Coursera’s Salesforce Sales Development Representative Professional Certificate track. In this programme, you’ll learn how you can boost your productivity using different tools to streamline your sales development representative workflow.
The Boosting Productivity through the Tech Stack online programme will introduce you to state-of-the-art sales software. It will enable you to achieve optimal results every single time. By the end of the programme, you’ll be able to formulate robust sales strategies to engage with potential leads effectively.
The Boosting Productivity through the Tech Stack training will provide you with the key skills to obtain a lucrative role in the non-technical side of the technology industry. This 100% online course is four weeks long and takes approximately 30 hours to finish. After completion, you can also get a certificate, provided you have paid for it. You can put this certificate to good use by attaching it to your CV/Resume or posting it on your LinkedIn profile.
The highlights
- 5-week training program
- Hands-on training
- Comprehensive curriculum
- Takes approximately 30 hours to complete
- Adjustable deadlines
- Expert faculty
- Offered jointly by Salesforce and SV Academy
Program offerings
- Subtitles in multiple languages
- Video lectures
- Readings
- Discussion forum
- Completion certificate
- Expert instructors
Course and certificate fees
Boosting Productivity through the Tech Stack online course is free to join with the audit option. However, you won’t get a certificate at the end of the course with this option. To get the certificate, you need to pay the program subscription fee.
Boosting Productivity through the Tech Stack fee structure
Course Name | Fee Amount in INR |
Boosting Productivity through the Tech Stack (audit only) | Free |
Boosting Productivity through the Tech Stack - 1 month | Rs. 3,992/- |
Boosting Productivity through the Tech Stack - 3 months | Rs. 7,984/- |
Boosting Productivity through the Tech Stack - 6 months | Rs. 11,977/- |
certificate availability
certificate providing authority
Eligibility criteria
To get the most out of the Boosting Productivity through the Tech Stack online programme, you should complete the previous courses in this professional certificate track. In addition to that, you must possess the ability to communicate both in the written form and verbally. Also, it would help if you knew your way around social media platforms, especially LinkedIn. Other requirements include motivation to grow professionally and personally, basic computer illiteracy, hunger for coaching and feedback, and willingness to learn.
What you will learn
Upon completing the Boosting Productivity through the Tech Stack syllabus, you will be able to:
- Understand the fundamentals of customer relationship management (CRM) tools and how to utilise them effectively in your workflows
- Use sales intelligence tools to optimise your workflow and find prospects
- Navigate and examine the tech stack and stay updated on the latest tools used in the tech sales workforce
- Develop bulletproof outreach strategies to engage with leads
Admission details
You can begin your enrolment procedure for the Boosting Productivity through the Tech Stack certification programme on the official website.
Upon landing on the course page, understand the course requirements and details before clicking on the ‘Enroll now’ option.
Fill in the information to sign in/sign up.
Next, choose between two available options: free enrolment or paid enrolment.
If you went with the paid enrolment, you must pay the required funds. However, with the free option, you will be enrolled directly.
Filling the form
The Boosting Productivity through the Tech Stack training programme requires you to fill a registration form if you’re a first-time Coursera user. It requires you to provide your name, email address, and password to create your profile. Other than that, no dedicated application form is required for enrollment.
The syllabus
Week 1: Tech Tool Basics for Sales Development
Videos
Readings
- Syllabus
- How to Schedule Emails with Boomerang for Gmail
Practice Exercises
- Practice Quiz - Turbocharging the Workflow through Tech
- Practice Quiz - Keeping Up with the Evolving Tech Stack
- Practice Quiz - Becoming Savvy and Skilful With Tech Tools
- Graded Quiz - Building Your Tech Stack
Week 2: Ground Your Workflow with Salesforce
Videos
- What Is a CRM?
- Using CRM Tools Like a Pro
- If It's Not in Salesforce, It Doesn't Exist
- Using Salesforce with Strategy and Creativity
- Transforming the Sales Experience through AI
- Review of Week 2: Ground Your Workflow with Salesforce
Readings
- Introduction to Trailhead
- Introduction to Salesforce
- Salesforce Classic vs. Lightning Experience
- CRM Basics for Lightning Experience
- Understanding the Basics of Sales Cloud
- Build Connections and Relationships with Salesforce
- Power Your Sales Process
- Visualize and Present Key Business Metrics
- Share and Collaborate with Chatter
- Collaborate on the Go!
- Improve Your Pipeline with Strategic Prospecting
- Sell Effectively with Design Thinking
- Use Design Thinking to Build Your Sales Pipeline
- Amp Up Your Productivity with Better Digital Habits
- Practical Guide: Get the Most out of Your Day
- Imagining the Future of Sales
- Close More Deals Using AI for Sales
Practice Exercises
- Practice Quiz - Understanding Basic Principles of Customer Relationship Management (CRM) Tools
- Practice Quiz - Using Salesforce Like a Pro
- Practice Quiz - Using Salesforce with Strategy and Creativity
- Graded Quiz - Transforming the Sales Experience through AI
Week 3: Optimize Your Workflow with Sales Intelligence Tools
Videos
- Introduction to Sales Intelligence
- Introduction to Data Enrichment Tools
- Using Data Enrichment Tools Like a Pro
- Introduction to Call Analysis Tools
- Introduction to Power Dialers
- Introduction to LinkedIn Sales Navigator
- SDR Best Prospecting Practice: LinkedIn Prospect List Development
- Review of Week 3: Optimize Your Workflow with Sales Intelligence Tools
Reading
- Strategies for Effective Data Enrichment
Practice Exercises
- Practice Quiz - Understanding the Basic Principles of Data Enrichment Tools
- Practice Quiz - Using Data Enrichment Tools Like a Pro
- Practice Quiz - Understanding Basic Principles of Calling Tools
- Practice Quiz - Practicing with LinkedIn Sales Navigator
- Graded Quiz - Optimizing Your Workflow with Data Enrichment Tools
Week 4: Strategize, Interact, and Track with Sales Engagement Tools
Videos
- Introduction to Sales Engagement
- Using Sales Engagement Tools Like a Pro3
- Review of Week 4: Strategize, Interact, and Track with Sales Engagement Tools
Readings
- Introduction to Outreach Management
- Concrete Strategies for Effective Sales Engagement
Practice Exercises
- Practice Quiz - Conducting Outreach Using Sales Engagement Tools
- Practice Quiz - Using Sales Engagement Tools Like a Pro
- Graded Quiz - Strategize, Interact, and Track with Sales Engagement Tools
Week 5: Create Leverage with Social Media and Video Prospecting Tools
Videos
- Introduction to Social Selling Tools
- Using Social Selling Tools Like a Pro
- Concrete Strategies for LinkedIn
- Introduction to LinkedIn InMail and Direct Message
- Introduction to Video Prospecting
- Using Video Prospecting Tools Like a Pro
- Review of Week 5: Create Leverage with Social Media and Video Prospecting Tools
- Course Review: Boosting Productivity through the Tech Stack
- Introduction to the Mock Company
- Peer Review Instructions and Sample
Readings
- Strategies for Effective Social Selling
- Building Your Brand on LinkedIn
- Social Selling Index
- InMail vs. Email
Practice Exercises
- Practice Quiz - Basic Principles of Social Selling Tools
- Practice Quiz - Using Social Selling Like a Pro
- Practice Quiz - Practicing with LinkedIn InMail
- Practice Quiz - Using Video Prospecting Tools Like a Pro
Scholarship Details
You can opt for the Boosting Productivity through the Tech Stack programme’s financial aid. For this, you must visit Coursera’s financial aid portal and provide the required information, such as your educational background, income, career goals, and how the course certificate will help your career. Once the form has been submitted, you will hear about its approval from Coursera in about one-two weeks.
How it helps
Free auditing, expert instructors, financial aid, and self-paced learning are some of the Boosting Productivity through the Tech Stack course benefits. Apart from these, you also get a certificate with the paid enrolment option, which you can use to upgrade your CV and improve your career opportunities.
Instructors
Ms Paige Caldwell
Instructor
SV Academy
Ms Jolyn Cafferata
Senior Manager
SV Academy
Mr Luis Cazares
Account Executive
SV Academy
Mr Richard Yang
Strategic Business Development
SV Academy
Ms Allie Kaiser
Head of Sales Development
SV Academy
Ms Loren Crundwell
Manager
SV Academy
FAQs
The programme is mentored by Paige Cadwell, Allie Kaiser, Loren Crundwell, Luis Cazares, Richard Yang, Eric Bryan, and Jolyn Cafferata.
The program takes approximately 30 hours to complete.
The course has four modules.
The course is jointly developed by SV Academy and Salesforce and is delivered on Coursera.
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