Salesforce Courses & Certifications 2026

Certificate

Conversational Selling Playbook for SDRs

The Conversational Selling Playbook for SDRs certification programme is a five-week-long online course developed by the SV Academy and Salesforce. It will teach you the eight principles of conversational selling methodology that you can use for achieving success in your career. It is the third course in the ‘Salesforce Sales Development Representative Professional Certificate’ course series.

Coursera’s Conversational Selling Playbook for SDRs online course imparts in-depth knowledge of sales development and related concepts. You will learn via video lectures delivered by expert instructors, quizzes and readings.

The Conversational Selling Playbook for SDRs online course by Coursera will enable you to create an effective omni channel sales strategy to reach prospects through social media, email, video and phone. You can even gain access to an e-certificate after completing the course.

The Conversational Selling Playbook for SDRs training will also introduce you to the unique approach to objection handling. With the help of this course, you will study the framework for high-quality prospecting to achieve optimum results.

5 Weeks

Beginner

₹ 3,384

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Certificate

Practical Guide to Navigating Professional Relationships

The need for human-centric skills is as important as technical skills, even if you work in the tech industry. The Practical Guide to Navigating Professional Relationships online course by Coursera is developed to teach how to manage relationships and communicate effectively. You will also learn how to present yourself professionally.

Coursera’s Practical Guide to Navigating Professional Relationships programme is a five-week-long course that will equip you with the skills required to become a top-performing Sales Development Representative (SDR) and beyond. The course has plenty of reading material, quizzes and video lessons for an intensive understanding of concepts.

The Practical Guide to Navigating Professional Relationships certification course is offered by Salesforce and the SV Academy. The learnings of this programme will enable you to receive and give feedback effectively. Also, you will understand how to deal with different perspectives and opinions in the workplace. You can get a course completion certificate at the end of this online programme.

5 Weeks

Beginner

₹ 3,384

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Certificate

Boosting Productivity through the Tech Stack

The Boosting Productivity through the Tech Stack course is the 4th programme in Coursera’s Salesforce Sales Development Representative Professional Certificate track. In this programme, you’ll learn how you can boost your productivity using different tools to streamline your sales development representative workflow.

The Boosting Productivity through the Tech Stack online programme will introduce you to state-of-the-art sales software. It will enable you to achieve optimal results every single time. By the end of the programme, you’ll be able to formulate robust sales strategies to engage with potential leads effectively.

The Boosting Productivity through the Tech Stack training will provide you with the key skills to obtain a lucrative role in the non-technical side of the technology industry. This 100% online course is five weeks long and takes approximately 31 hours to finish. After completion, you can also get a certificate, provided you have paid for it. You can put this certificate to good use by attaching it to your CV/Resume or posting it on your LinkedIn profile.

5 Weeks

Beginner

₹ 3,384

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Certificate

Groundwork for Success in Sales Development

Groundwork for Success in Sales Development online course is the first course in the ‘Salesforce Sales Development Representative’ course series. It is an introductory training program that will teach you the roles of Sales Development Representative or SDR at any technology-related company.

You will learn to develop a professional mindset that is supported by strategic thinking, task prioritization, emotional literacy, and time management. It will provide you with all the necessary skills to jumpstart your career in the non-technical side of the tech industry.

Since the Groundwork for Success in Sales Development online course is beginner level, there aren’t technical prerequisites required to join. You need to have writing, speaking, and computer skills and a penchant for learning.

The groundwork for Success in Sales Development training is a 100% digital course and takes about 19 hours to complete. It is offered by Salesforce and SV Academy and offers certification as well. You can either join the course for free or pay the subscription fee and enjoy additional benefits.

4 Weeks

Beginner

₹ 3,384

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Certificate

Foundations for Interviewing with Confidence

The Foundations for Interviewing with Confidence course is being offered with a goal to help you build a professional tech sales portfolio. To get the most out of it, you should complete the first course on the track wherein this course being the second of the Salesforce Sales Development Representative Professional Certificate.

To become a tech sales professional, you must learn to leverage your professional and personal brand. The Foundations for Interviewing with Confidence programme can help you do that. Moreover, you will develop skills that will enable you to ace your interviews and leave lasting impressions on your future employers. With such skills, you can quickly launch your tech career in a fast-growing industry.

The Foundations for Interviewing with Confidence programme is a four-week training course that you can navigate at your own pace and convenience. If you opt for the paid option, a certificate will also be provided at course completion. This certification will help you supplement your CV/Resume and display your skills to an industry recruiter.

4 Weeks

Beginner

₹ 3,384

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Certificate

Salesforce Developer Catalyst

Salesforce Developer Catalyst online course is developed by Salesforce and provided by FutureSkills Prime which is designed for individuals who want to learn everything there is to understand about Salesforce to become professional salesforce developers. The Salesforce Developer Catalyst online course by FutureSkills Prime focuses on covering basic Salesforce technology functionality utilizing several programming languages.

Salesforce Developer Catalyst online classes begin with the section where individuals are taught about the Salesforce testing framework and frequent use cases of Salesforce for logical against functional modifications. Individuals are also taught how to use programmable strategies to minimize security flaws and how to write classes and triggers in Apex. Individuals will get a comprehension of many technologies in development, validation, and reporting modification by the end of this training, and will be able to develop various data models or architectures employing various techniques and automation.

58.45 Hours

₹ Free

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Certificate

Intro to Point & Click App Development

The Intro to Point & Click App Development online training will teach you how to create powerful web and mobile apps and host them on the cloud without writing a single line of code. You’ll also take a deep hands-on dive and create multiple apps throughout the course. You can showcase these apps on your portfolio and improve your employability with ease.

The course instructors Samantha and Andy will show you how to build your first app in the Intro to Point & Click App Development course. The purpose of the app will be to manage logistics for a music festival. Though this appears to be a niche use case, the skills you’ll learn will apply to any business requirement.

The Intro to Point & Click App Development programme is a beginner-level programme, which aims to lay down a foundation for a career in web designing, Machine Learning (ML), Artificial Intelligence (AI), Data science, and more. Also, you can go through the entire programme at your own pace. You’ll also solve a ton of interactive quizzes throughout the training to consolidate the knowledge. Finally, the course will end with you building your own app from scratch

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