Operational Leadership
Acquire the required competency and skills to take up operational leadership roles with IIMT’s Operational Leadership online course.
Full time, Online
3 Days
39,000 INR Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Course Overview
Every organisation depends on operations to manufacture and deliver services to its consumers. Given today’s aggressively competitive environment, company managers with an operations role are expected to showcase strategic leadership to optimise organisational performance and enhance consumer satisfaction. To that end, the Indian Institute of Management, Tiruchirappalli, offers the Operational Leadership course to help mid-level managers upskill and become operational leaders.
The 3 days Operational Leadership programme covers various facets of this topic, including prioritising and optimising resources to achieve specific objectives, optimised process performance, high-quality output management, etc. IIMT aims to provide theoretical expertise while simultaneously covering practical ground on various industry sectors’ practices.
Since the Operational Leadership training is online, it’s delivered via a direct-to-device model. The curriculum includes lectures delivered through multimedia tools, take-home exercises, hands-on exercises with MS Excel, and online simulation games.
Moreover, the Operational Leadership course syllabus will be taught via 2 90-minute sessions per week. The training will use instructor-authored mini case studies and Harvard/Ivy League’s holistic case studies for comprehensive learning. You will also get personalised feedback on your learning diary to apply the learnt concepts at your workplace.
The Highlights
- Learning diary
- 90-minute sessions delivered online
- Case studies
- Simulation exercises and games
- Course binder
- Hands-on exercises
- Direct-to-device model followed
- IIMT’s offering
- Take-home exercises
- MS Excel exercises
- Professional instructor
- Completion certificate
Programme Offerings
- Online simulation games
- completion certificate
- Learning diary
- Renowned instructor
- MS Excel exercises
- Case Studies
- Virtual sessions weekly
- group work
- Online curriculum
Courses and Certificate Fees
| Certificate Availability | Certificate Providing Authority |
|---|---|
| yes | IIM Trichy |
Operational Leadership course fee structure is :
Course | Fees |
Operational Leadership | Rs. 39,000 + GST |
Eligibility Criteria
Educational Qualification
The Operational Leadership online course mandates that applicants must be mid-level managers with an operation function(s) role in a service/product organisation to enrol.
Work Experience
Being a mid-level manager, you must also hold 3-12 years of work experience, based on your industry sector, to join the curriculum.
What you will learn
The in-depth Operational Leadership certification syllabus aims to establish your proficiency in: -
- Understanding a company’s strategy (mission and vision) and appropriately convert the same into efficient operations systems
- Identify relevant metrics to improve operational performance
- Resource utilisation and prioritisation, process flow design, risk management, task management, and process competency management
- Benchmarking organisation performance according to competition/industry, considering the organisation’s functions and strategies
Who it is for
The Operational Leadership online course is well-suited for: -
- Mid-level managers within an operation function
- Manufacturing sector professionals
- Service industry professionals
- Quality/IT/business process consultants
Admission Details
- Tap here: https://www.iimtrichy.ac.in/OEP-calendar/details/Uk9EQkFvZXNMdkFwVHVROXhpYXhnZz09/Operational_Leadership to access the Operational Leadership programme by IIMT.
- Click on ‘Apply Online. This will open the registration form.
- Fill up the form and click on ‘Sign Up/ to register for the course.
- Submit the form (scanned copy/online/hard copy) to the Executive Education and Consulting Office by 2 weeks before the course starting date.
Application Details
To join the Operational Leadership training, you must fill up the course registration form and submit it. This form will need your full name, phone number, active email ID, and a chosen password.
The Syllabus
Session 1 Building Operational Leadership
- Introduction to operational leadership
- Understanding fitment and strategy with operations
- Understanding inter-linkage of the internal and external environment with operations and strategy
Session 2 Designing Operations Systems
- Translating strategy into operations focus and strategic objectives
- Designing operational configurations, including infrastructural and structural elements
- Benchmarking operations system against competition using the theory of efficiency frontier
Session 3 Managing Operational Performance - I
- Case discussion - I (Kirsten Cookies)
- Introduction to process analysis and process flow measurement
- Managing process performance and operational metrics
Session 4 Managing Operational Performance - II
- Continue case discussion - I
- Introduction to resource optimisation and utilisation
- Understanding the drivers of benchmarking process performance and process efficiency
- Improving process performance on different dimensions
Session 5 Capacity Planning and Strategy
- Case discussion - II (Genentech)
- Introduction to alternative capacity strategies and their applicability
- Tools for capacity building and planning at different plant sites
Session 6 Capacity Management and Allocation
- Tactical capacity management - challenges in bringing demand and supply inline
- Operational level capacity management - handling peak vs off-peak, dynamic capacity allocation
- Tools for capacity allocation to services/products between different sites
Session 7 Supply Chain and Sourcing Strategy
- Case discussion - III (VF brands)
- Introduction to different supply chain strategies
- Introduction to alternative sourcing strategies
Session 8 Supply Chain Management and Coordination
- Challenges with supply chain management - Bullwhip effect, double marginalisation, etc.,
- Strategies for value maximisation and supply chain coordination
Session 9 Operations System Design Workshop
Simulation games where participants will play in groups to design and envision operational configurations
Session 10 Operations System Design Workshop - Debrief
- Debrief from the simulation game
- Reinforcement of Levers for operational system configuration and their linkage to systems’ strategic tasks
- Challenges with capacity building and maintain strategic alignment
Session 11 Managing Process Quality and Continous Improvement
- Introduction to process quality and its linkages with product quality
- Managing process quality and a framework for systematically managing process quality
- Managing continuous improvement programs
Session 12 Managing Operation Risk
- Introduction to different risk tiers
- Introduction to design of process controls and operational risk management
- Operational risk management (ORM)
Session 13 Sustainability Strategy
- Case discussion (Dalmia Cements)
- Need for sustainability strategies and challenges with developing sustainable operations systems
Session 14 Industry 4.0 Strategy
- Introducing to Industry 4.0 and need for adapting operations systems
- Six design principles for adapting the operations systems to Industry 4.0
Session 15 Application of Operational Leadership
- Case discussion (Comprehensive Case)
- Group discussion based on applications of operational leadership principles
Session 16 Review of Learning and Application Diary and Program Summary
- Participants, based on their learning and application diary, will present key ideas they take back from the program and their applications at their workplace
- Instructors will provide feedback, including pointers for additional reference
- Summary and key takeaways
Instructors
IIM Trichy Frequently Asked Questions (FAQ's)
Sivakumar S. and Sirish Kumar Gouda from IIMT will deliver the Operational Leadership course.
Yes. You’ll be eligible for enrolment after a successful fee payment.
You will receive the course outline once registration is over.