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Quick Facts

Medium Of Instructions	Mode Of Learning	Mode Of Delivery
English	Self Study	Video and Text Based

Course Overview

Every organisation depends on operations to manufacture and deliver services to its consumers. Given today’s aggressively competitive environment, company managers with an operations role are expected to showcase strategic leadership to optimise organisational performance and enhance consumer satisfaction. To that end, the Indian Institute of Management, Tiruchirappalli, offers the Operational Leadership course to help mid-level managers upskill and become operational leaders.

The 8-week Operational Leadership programme covers various facets of this topic, including prioritising and optimising resources to achieve specific objectives, optimised process performance, high-quality output management, etc. IIMT aims to provide theoretical expertise while simultaneously covering practical ground on various industry sectors’ practices.

Since the Operational Leadership training is online, it’s delivered via a direct-to-device model. The curriculum includes lectures delivered through multimedia tools, take-home exercises, hands-on exercises with MS Excel, and online simulation games.

Moreover, the Operational Leadership course syllabus will be taught via 2 90-minute sessions per week. The training will use instructor-authored mini case studies and Harvard/Ivy League’s holistic case studies for comprehensive learning. You will also get personalised feedback on your learning diary to apply the learnt concepts at your workplace.

The Highlights

Learning diary
4-week programme with 2 sessions/per week
90-minute sessions delivered online
Case studies
Simulation exercises and games
Course binder
Hands-on exercises
Direct-to-device model followed
IIMT’s offering
Take-home exercises
MS Excel exercises
Professional instructor
Completion certificate

Programme Offerings

Online simulation games
completion certificate
Learning diary
Renowned instructor
MS Excel exercises
Case Studies
Virtual sessions weekly
group work
Online curriculum

Courses and Certificate Fees

Certificate Availability	Certificate Providing Authority
yes	IIM Tiruchirappalli

The Operational Leadership programme fee is Rs. 40,000. Additional GST is applicable.
You can pay this via DD or an RTGS/NEFT transfer.

Operational Leadership course fee structure

Course	Fees
Operational Leadership	Rs. 40,000 + GST

Eligibility Criteria

Educational Qualification

The Operational Leadership online course mandates that applicants must be mid-level managers with an operation function(s) role in a service/product organisation to enrol.

Work Experience

Being a mid-level manager, you must also hold 3-12 years of work experience, based on your industry sector, to join the curriculum.

What you will learn

Risk Management

The in-depth Operational Leadership certification syllabus aims to establish your proficiency in: -

Understanding a company’s strategy (mission and vision) and appropriately convert the same into efficient operations systems
Identify relevant metrics to improve operational performance
Resource utilisation and prioritisation, process flow design, risk management, task management, and process competency management
Benchmarking organisation performance according to competition/industry, considering the organisation’s functions and strategies

Who it is for

The Operational Leadership online course is well-suited for: -

Mid-level managers within an operation function
Manufacturing sector professionals
Service industry professionals
Quality/IT/business process consultants

Admission Details

Tap here: https://www.iimtrichy.ac.in/OEP-calendar/details/VnFlMWpDYzlDY0dCTUE1eVRZYktKUT09/Operational_Leadershipto access the Operational Leadership programme by IIMT.
Click on ‘Apply Online. This will open the registration form.
Fill up the form and click on ‘Sign Up/ to register for the course.
Submit the form (scanned copy/online/hard copy) to the Executive Education and Consulting Office by 2 weeks before the course starting date.

Application Details

To join the Operational Leadership training, you must fill up the course registration form and submit it. This form will need your full name, phone number, active email ID, and a chosen password.

The Syllabus

Session 1 Building Operational Leadership

Introduction to operational leadership
Understanding fitment and strategy with operations
Understanding inter-linkage of the internal and external environment with operations and strategy

Session 2 Designing Operations Systems

Translating strategy into operations focus and strategic objectives
Designing operational configurations, including infrastructural and structural elements
Benchmarking operations system against competition using the theory of efficiency frontier

Session 3 Managing Operational Performance - I

Case discussion - I (Kirsten Cookies)
Introduction to process analysis and process flow measurement
Managing process performance and operational metrics

Session 4 Managing Operational Performance - II

Continue case discussion - I
Introduction to resource optimisation and utilisation
Understanding the drivers of benchmarking process performance and process efficiency
Improving process performance on different dimensions

Session 5 Capacity Planning and Strategy

Case discussion - II (Genentech)
Introduction to alternative capacity strategies and their applicability
Tools for capacity building and planning at different plant sites

Session 6 Capacity Management and Allocation

Tactical capacity management - challenges in bringing demand and supply inline
Operational level capacity management - handling peak vs off-peak, dynamic capacity allocation
Tools for capacity allocation to services/products between different sites

Session 7 Supply Chain and Sourcing Strategy

Case discussion - III (VF brands)
Introduction to different supply chain strategies
Introduction to alternative sourcing strategies

Session 8 Supply Chain Management and Coordination

Challenges with supply chain management - Bullwhip effect, double marginalisation, etc.,
Strategies for value maximisation and supply chain coordination

Session 9 Operations System Design Workshop

Simulation games where participants will play in groups to design and envision operational configurations

Session 10 Operations System Design Workshop - Debrief

Debrief from the simulation game
Reinforcement of Levers for operational system configuration and their linkage to systems’ strategic tasks
Challenges with capacity building and maintain strategic alignment

Session 11 Managing Process Quality and Continous Improvement

Introduction to process quality and its linkages with product quality
Managing process quality and a framework for systematically managing process quality
Managing continuous improvement programs

Session 12 Managing Operation Risk

Introduction to different risk tiers
Introduction to design of process controls and operational risk management
Operational risk management (ORM)

Session 13 Sustainability Strategy

Case discussion (Dalmia Cements)
Need for sustainability strategies and challenges with developing sustainable operations systems

Session 14 Industry 4.0 Strategy

Introducing to Industry 4.0 and need for adapting operations systems
Six design principles for adapting the operations systems to Industry 4.0

Session 15 Application of Operational Leadership

Case discussion (Comprehensive Case)
Group discussion based on applications of operational leadership principles

Session 16 Review of Learning and Application Diary and Program Summary

Participants, based on their learning and application diary, will present key ideas they take back from the program and their applications at their workplace
Instructors will provide feedback, including pointers for additional reference
Summary and key takeaways