37 Courses and Certifications

Online Customer Relationship Management Courses & Certifications

Career Category
Specialization
Job Role
Skills

Pricing

-
To
Certified Telesales Executive

Offered by

Certificate

Certified Telesales Executive

Enrol in the Certified Telesales Executive programme by Vskills to understand the fundamentals, skills, best practices, and processes for Telesales. You will learn to apply your enhanced sales skills in the day-to-day life scenarios and while handling customers. The course extensively covers managing, editing, printing, and previewing files in MS Word 2003, MS PowerPoint- 2003, and MS Excel-2003.

Moreover, students become proficient sales professionals and are qualified for job opportunities in telesales marketing firms, MNCs, call centres, real estate sector, IT companies, banks, credit card companies, art organisations and more. The Certified Telesales Executive training course has a comprehensive online learning curriculum complying with industry standards.

Besides, learners get a government certificate with lifetime validity after finishing the Vskills Certified Telesales Executive online course. Vskills certificates do not expire; hence students don't have to worry about renewing them frequently. Candidates are also marked as "Vskills certified" on the prominent digital job and career platforms. The course significantly increases your chances of scoring a high-paying job.

...Read More
3,499
Skills Covered:
Sales skills MS Office skills
Certified Consumer Behavior Analyst

Offered by

Certificate

Certified Consumer Behavior Analyst

As a Consumer Behavior Analyst, individuals are required to stay connected with different departments in order to formulate effective strategies and policies to justify their role, which is not possible unless they have a strong grasp over concepts involved in the same. Vskills Certification for Consumer Behavior Analyst provides a vivid orientation and training to candidates with thumb rules of Consumer Behaviour Analysis and ways of implementation of the same.

The certification comprises intricate and detailed discussion by industry experts on various areas including market segmentation, consumer behaviour basics, consumer perception, attitudes, learning, communication and personality of consumer, opinion leadership, the consumer in social settings, decision-making process, online consumer behaviour, and industrial buying behaviour. Moreover, the course would also give candidates a first-hand experience of the workplace through to-the-point questions in practice tests and assignments, which are compulsory to be performed.

Lastly, government-recognised certification with a lifelong validity would be enough for any learner dedicated to establishing themselves as certified professionals in the domain. Throughout the course, they will get access to placement assistance, extra sample questions and an overview of the course through a sample chapter.

...Read More
1,999
Skills Covered:
Marketing skills
Certified Customer Service Professional

Offered by

Certificate

Certified Customer Service Professional

According to Forbes, customer service is one of the best industries to work for different executives and professionals. The Certified Customer Service Professional training is designed by V Skills for professionals to want growth opportunities in customer service. This is a short term course that trains individuals on the various computer and personal skills required in an organisation for being successful.

Certified Customer Service Professional certification syllabus has different aspects of customer service including customer service basics, customer needs, customer expectations, consumer perception, customer-focused interaction, consumer attitudes, and customers listening and tools.

Students who have the Certified Customer Service Professional certification course can also find themselves employed in different roles in an organization like administrative and support services. This course guides on how to retain customers, serving them properly, and finally turning potential customers into sales. On the whole, learners can learn customer relationship management.

...Read More
3,499
Skills Covered:
Customer service
Certificate

Peoplesoft CRM Training

Peoplesoft CRM Training Course is an online training programme developed and offered by Mindmajix that enables the students to gain a deep understanding of Peoplesoft CRM (Customer Relationship Management) which is a technology that helps companies to manage and support their customer care relationship. The curriculum will walk the learners through all the aspects of Peoplesoft CRM including Describing Data In Tables, Managing Customers, Contact Management, Task Management, and whatnot.

Peoplesoft CRM Training Online Course provides the participants with two options of taking the training and they can choose as per their preference. One is the mode of Self-Paced Videos and the other is the Live Instructor-led Online mode. The course equips the learners with deep knowledge of Table set Sharing Architecture, Customer-Facing Applications, Worker-Facing Applications, PeopleSoft Enterprise CRM, CRM Configuration Tools, CRM Integrations, and many more.

The candidates enrolled in the  Peoplesoft CRM Training Online Certification will be rendered with intensive training of the theories of customer relationship management with Peoplesoft CRM through a practical approach with exposure to the industry use-cases and real-time projects. After the training, the participants will be provided with access to certain premium features such as mock interviews, career counseling sessions, community support, access to resume builder, etc. Mindmajix also provides corporate training in  Peoplesoft CRM. The interested folk can enroll in the programme by paying the fee prescribed by Mindmajix.

...Read More
Skills Covered:
Business Management
Certificate

SIEBEL CRM Admin Training

SIEBEL CRM Admin Training course is designed and provided by Mindmajix aiming at providing the candidates with a deep understanding of Siebel CRM server configuration and performance monitoring. The course curriculum will explore the administration of component groups, component definitions, parameters, configuration files, mechanisms for monitoring systems, and many more. The candidates do not require any kind of prerequisites to be eligible for the course except having an interest in learning SIEBEL CRM admin principles.

The students who look forward to joining the SIEBEL CRM Admin Training online course will have the choice to opt for the mode of learning from the corporate training mode, self-paced e-learning videos mode, and the mode of live online instructor-led sessions. SIEBEL CRM Admin Training certification will also give the candidates intensive practical knowledge through projects and examples along with the support of resume making and interview preparation etc.

...Read More
Skills Covered:
Database Management
Certificate

Transforming Customer Experience: Strategies for Service Industry

The Transforming Customer Experience: Strategies for Service Industry online course is designed to equip professionals with the essential skills and knowledge to excel in today's service-driven economies. This Transforming Customer Experience: Strategies for Service Industry certification by Emeritus is ideal for individuals from diverse backgrounds who seek to improve operational efficiency, boost customer satisfaction, and drive business growth through exceptional customer service.

Throughout the Transforming Customer Experience: Strategies for Service Industry certification course, participants will delve into crucial aspects of customer experience management, exploring customer behaviour, service innovation, and digital marketing strategies tailored to the service industry. Real-world examples from renowned companies like Starbucks, Amazon, Singapore Airlines, and others illustrate successful customer experience practices that participants can apply in their organisations.

Led by experienced industry professionals and expert academicians at the NUS Business School, the programme's modules blend online and in-person sessions to offer flexibility for working professionals. Engaging with fellow participants on industry discussion boards and collaborating on case studies and real-world projects further enriches the learning experience.

...Read More

Articles

Popular Articles

Latest Articles

Trending Courses

Popular Courses

Popular Platforms

Learn more about the Courses