- Hello
- Why is a good voice important?
- What is a good voice?
Online
₹ 649 2,899
Quick facts
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Medium of instructions
English
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Mode of learning
Self study
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Mode of Delivery
Video and Text Based
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Course overview
Laura Stavinoha, a voice coach, and Ken van Mierlo, a video director and personal development enthusiast, designed the Empower your voice for better client contact online certification and is offered by Udemy and is intended for participants who want to gain a thorough understanding of the strategies and techniques to improve their language and communication abilities at work by empowering their voice.
Empower your voice for better client contact online course is a short-term program that offers an hour of digital lessons supported by 8 downloadable resources to instruct participants on the significance of their voice in speaking with clients or customers. Participants in the Empower your voice for better client contact online training will have learned techniques for enhancing their natural speaking styles and will be prepared to use their influence, persuasion, and negotiation skills so that their voice can contribute to success in the workplace.
The highlights
- Certificate of completion
- Self-paced course
- 1 hour of pre-recorded video content
- 8 downloadable resources
Program offerings
- Online course
- Learning resources
- 30-day money-back guarantee
- Unlimited access
- Accessible on mobile devices and tv
Course and certificate fees
Fees information
certificate availability
certificate providing authority
What you will learn
After completing the Empower your voice for better client contact certification course, participants will acquire an understanding of the methods involved with voice empowerment to communicate with their clients as well as will acquire an in-depth understanding of the important role voice plays during client interaction. In this voice empowerment course, participants will explore various aspects of voice including tone, pitch, rhythm, pace, volume, tempo, accent, intonation, and resonance. In this voice empowerment certification, participants will learn about fundamentals associated with body language, posture, eye contact, breathing, and listening as well as will acquire a solid understanding of the methodologies involved with processing thought and emotion while being in a face-to-face conversation or telephone conversation.
The syllabus
Introduction
Client contact | face to face situation
- Client contact - general
- Open posture
- Eye contact
- Relax
- Tempo
- Pitch
- Take your time
- Articulate
- Listen
Client contact | telephone conversation
Telephone conversation
The effect of thought and emotion on your voice
Thought and emotion
Training your voice
- Training your voice: Introduction
- Posture
- Breathing
- Resonance
- Volume
- Articulation
- Accents and intonation
- Pace and rhythm
Bonus lectures
- Keeping your voice healthy
- Six tips to cure a hoarse voice
- Closing note
Instructors
Ms Laura Stavinoha
Voice coach
Freelancer
Mr Ken van Mierlo
Video director
Udemy