Hello there,

If you're unable to access your KEA (Karnataka Examinations Authority) account due to the session being over after you forgot to log out, here’s what you can do to resolve the issue and download your admission order :

1. Clear Browser Cache and Cookies:

• Sometimes, a stale session can prevent you from logging back in. Try clearing the cache and cookies of your browser.
  
  
• After clearing them, try logging in again using your credentials.
  
  2. Try a Different Browser or Device:
  
  
• If clearing the cache doesn't work, try accessing the KEA website from a different browser or device to see if you can log in successfully.
  
  3. Reset Password (if needed):
  
  
• If you're still unable to log in, you can try resetting your password using the "Forgot Password" option on the login page. Make sure to follow the instructions carefully.
  
  4. Contact KEA Helpdesk:
  
  
• If you continue to face issues, it's best to contact the KEA helpdesk immediately. You can reach them through:
  
  
  • Phone : You can call the KEA helpdesk for assistance.
    
    
  • Email : Email them with your issue explaining that your session expired, and you need to download the admission order.
    
    5. Visit the KEA Portal :
    
    
• Check the KEA official website for any updates or notifications regarding the admission order download process.

It's always a good idea to act quickly, as there may be deadlines for downloading important documents like the admission order.

I hope this answer helps you. If you have more queries then feel free to share your questions with us we will be happy to assist you.

Thank you and wishing you all the best for your bright future.

Don't worry, it's a common issue. Since your session has expired, you'll need to log in again to access your account. Here's a step-by-step solution to help you download your admission order:

Solution

1. *Clear browser cache and cookies*: Try clearing your browser's cache, cookies, and history. This will help remove any expired session data.

2. *Log in again*: Go back to the KEA website and log in with your credentials.

3. *Use the 'Forgot Session' option (if available)*: Some websites have a 'Forgot Session' or 'Recover Session' option. Check if KEA has this feature.

4. *Contact KEA Helpdesk*: Reach out to the KEA Helpdesk via phone, email, or live chat (if available). Explain your situation, and they might be able to assist you in recovering your session or provide an alternative solution.

5. *Try a different browser or device*: If none of the above steps work, try accessing the KEA website from a different browser or device.

Important

- Make sure you have your login credentials and other required details handy.

- Be cautious when accessing your account from a public computer or network.

- If you're unable to download your admission order, you may need to visit the KEA office in person or contact them for further assistance.

I hope this helps you resolve the issue and download your admission order successfully!

Hello,

Yes! If your session has expired, you should be able to log in again to the KEA website using your credentials and download the admission order. Try the following steps:

Go to the KEA official website where you submitted your option entry.

Log in again using your CET number, password, and security code.

Check for the admission order download link—it should still be available under the relevant section.