Question : Mediation as a conflict resolution strategy involves:  

Option 1: A third party directing the outcome  

Option 2: The conflicting parties reaching a solution together with the help of a neutral third party  

Option 3: Avoiding the conflict  

Option 4: The use of force to resolve the conflict  

Question : Negotiation as a conflict resolution strategy involves:  

Option 1:  Imposing a solution on the conflicting parties  

Option 2: Avoiding the conflict altogether  

Option 3: Discussing the issue to reach a mutually acceptable solution  

Option 4: Using a third party to decide the outcome  

Question : Mediation as a conflict resolution strategy involves:  

Option 1:  Forcing a decision on the conflicting parties  

Option 2: Ignoring the conflict until it resolves itself  

Option 3: A neutral third party facilitating a resolution  

Option 4: The conflicting parties competing for a favorable outcome  

Question : In mediation, the role of the mediator is to:  

Option 1:  Make a final decision to resolve the conflict  

Option 2: Take sides in the conflict  

Option 3: Facilitate communication between the parties  

Option 4: Enforce a resolution  

Question : A major risk of groupthink is:  

Option 1: Enhanced creativity  

Option 2: Improved decision-making  

Option 3: Reduced conflict  

Option 4: Faulty decision-making