Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Question :
ABC Tech faces difficulties in communication due to differences in perception and attitude among employees. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Psychological barrier
Solution : The correct answer is (b) Psychological barrier
A psychological barrier in communication refers to factors related to the mind and mental processes that hinder effective communication. In this scenario, differences in perception and attitude among employees act as a psychological barrier, influencing how they interpret and respond to messages. A semantic barrier pertains to language and meaning differences, an organizational barrier relates to obstacles within the structure of the organization, and a personal barrier involves individual traits affecting communication.
Employees at ABC Tech feel hesitant to voice their opinions due to a lack of confidence. This barrier to effective communication is known as:
Employees at ABC Tech often struggle to understand complex technical terms and jargon. This barrier to effective communication is known as:
The hierarchical structure at ABC Tech leads to communication delays and misunderstandings. This barrier to effective communication is known as:
Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Complex organizational structure at ABC Enterprises leads to slow communication flow. This barrier to effective communication is known as:
Employees at ABC Enterprises avoid expressing opinions during meetings due to a lack of confidence. This barrier to effective communication is known as:
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