Question : Case Study 21: Citywide Services
Citywide Services' shift to a divisional structure could lead to:
Option 1: Clear hierarchy
Option 2: Enhanced innovation
Option 3: Streamlined communication
Option 4: Excessive centralization
Correct Answer: Enhanced innovation
Solution : The correct answer is (b) Enhanced innovation.
A divisional structure is an organizational structure in which the company is divided into divisions, each of which is responsible for a specific product, service, or market. This type of structure can lead to enhanced innovation because it allows divisions to focus on their own specific areas of expertise and to make decisions quickly and adaptively.
Overall, a divisional structure can be a good way to promote innovation within a company. However, it is important to note that a divisional structure is not a guarantee of success. Companies also need to have a culture that supports innovation and to invest in research and development.
Question : Case Study 3: Citywide Services
Citywide Services, a government agency, is focused on enhancing its public services through efficient organizing.
Question:
Option 2: Excessive centralization
Option 4: Enhanced innovation
Question : Case Study 10: Citywide Services
Citywide Services, a government agency, is considering decentralization to improve its public services.
Decentralization at Citywide Services can lead to:
Option 1: Enhanced accountability
Option 2: Duplication of resources
Option 3: Increased centralization
Option 4: Simplified communication
Question : Case Study 16: Global Innovations
The matrix structure's dual reporting relationships can lead to:
Option 1: Streamlined communication
Option 2: Role ambiguity
Option 3: Enhanced innovation
Option 4: Hierarchical control
Question : Case Study 25: Citywide Services
Transitioning to a divisional structure could help Citywide Services with:
Option 1: Reducing duplication of resources
Option 2: Increasing centralized authority
Option 3: Fostering cross-department communication
Option 4: Minimizing customer interactions
Question : Case Study 7: Citywide Services
Citywide Services' focus on efficient organizing involves:
Option 1: Enhancing centralization
Option 2: Streamlining communication
Option 3: Increasing employee empowerment
Option 4: Eliminating coordination
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