Question : Case Study 3: Citywide Services
Citywide Services, a government agency, is focused on enhancing its public services through efficient organizing.
Question:
Which principle of organizing is most relevant to Citywide Services' goals?
Option 1: Unity of command
Option 2: Scalar chain
Option 3: Unity of direction
Option 4: Equity
Correct Answer: Unity of direction
Solution : The correct answer is (c) Unity of direction
Unity of direction is a principle of organizing in which activities that have a similar objective should be grouped together under one manager using one plan. This principle is particularly relevant for a government agency like Citywide Services that aims to enhance public services efficiently. By ensuring a unified direction for related activities and services, the agency can coordinate efforts effectively and work towards a common goal. It helps in aligning the organization's efforts and resources to achieve a cohesive approach in enhancing public services.
The importance of organizing in Citywide Services is to:
Option 1: Increase duplication of efforts
Option 2: Enhance specialization
Option 3: Reduce accountability
Option 4: Optimize resource utilization
Citywide Services' shift to a divisional structure could lead to:
Option 1: Clear hierarchy
Option 2: Excessive centralization
Option 3: Streamlined communication
Option 4: Enhanced innovation
A centralized decision-making approach might hinder Citywide Services':
Option 1: Goal achievement
Option 2: Employee empowerment
Option 3: Coordination among departments
Option 4: Effective resource allocation
Question : Case Study 13: Creative Solutions
Creative Solutions, a design agency, has introduced job rotation to enhance employee development.
The focus on employee development aligns with which principle of organizing for Creative Solutions?
Option 1: Equity
Option 2: Unity of command
Option 3: Scalar chain
Option 4: Unity of direction
Question : Case Study 10: Citywide Services
Citywide Services, a government agency, is considering decentralization to improve its public services.
The main advantage of decentralization for Citywide Services is:
Option 1: Efficient resource utilization
Option 2: Limited decision-making
Option 3: Enhanced role ambiguity
Option 4: Centralized authority
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