Question : Case Study 4: Global Innovations
Global Innovations, a technology company, is adopting a matrix structure to better manage its diverse operations.
Question:
The matrix structure's dual reporting relationships can lead to:
Option 1: Streamlined communication
Option 2: Role ambiguity
Option 3: Excessive centralization
Option 4: Limited decision-making
Correct Answer: Role ambiguity
Solution : The correct answer is (b) Role ambiguity
In a matrix structure, employees report to both a functional manager and a product or project manager, which can create uncertainty and confusion regarding their roles, responsibilities, and to whom they should prioritize their efforts. This duality can sometimes result in unclear expectations and potentially lead to role ambiguity.
One challenge of the matrix structure for Global Innovations is:
Option 1: Limited collaboration
Option 2: Centralized decision-making
Option 3: Role clarity
Option 4: Streamlined communication
The matrix structure benefits Global Innovations by:
Option 1: Enhancing specialization
Option 2: Enabling dual reporting relationships
Option 3: Streamlining decision-making
Option 4: Limiting cross-functional collaboration
Question : Case Study 11: Global Innovations
Global Innovations, a technology company, is using a matrix structure for its diverse operations.
The matrix structure helps Global Innovations by:
Option 1: Enabling dual reporting relationships
Option 2: Promoting role clarity
Option 3: Centralizing decision-making
Option 4: Reducing cross-functional collaboration
Question : Case Study 16: Global Innovations
Option 3: Enhanced innovation
Option 4: Hierarchical control
Matrix structure promotes effective:
Option 1: Cross-functional collaboration
Option 2: Centralization
Option 3: Specialization
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