Question : Case Study: ABC Retailers
ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.
The primary objective of ABC Retailers is to:
Option 1: Maximize profits
Option 2: Offer a wide range of trendy clothing options
Option 3: Provide outstanding customer service
Option 4: Expand into new markets
Correct Answer: Offer a wide range of trendy clothing options
Solution : The correct answer is (b) Offer a wide range of trendy clothing options
Providing a wide range of trendy clothing options is a specific and relevant objective for a fashion apparel retailer like ABC Retailers. While maximizing profits and providing outstanding customer service are important considerations for any retail business, the core focus of a fashion apparel store is typically to offer a diverse and attractive selection of clothing to meet customer preferences and needs.
Which objective of management focuses on achieving the financial goals of ABC Retailers?
Option 1: Economic objective
Option 2: Social objective
Option 3: Organizational objective
Option 4: Personal objective
The management function of organizing in ABC Retailers involves:
Option 1: Guiding and motivating employees
Option 2: Setting performance standards
Option 3: Allocating resources and assigning tasks
Option 4: Monitoring employee performance
Which level of management in ABC Retailers is responsible for formulating long-term strategic plans for the organization?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
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