Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
Employees at ABC Enterprises often fear negative evaluation when expressing their ideas. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Psychological barrier
Solution : The correct answer is (b) Psychological barrier.
Psychological barriers are those that arise within the individual and prevent them from communicating effectively. These can include fear, anxiety, lack of confidence, and cultural differences. In the case of ABC Enterprises, employees are afraid of being negatively evaluated when they express their ideas. This is a psychological barrier because it is an internal factor that is preventing them from communicating effectively.
Employees at ABC Enterprises avoid expressing opinions during meetings due to a lack of confidence. This barrier to effective communication is known as:
Complex organizational structure at ABC Enterprises leads to slow communication flow. This barrier to effective communication is known as:
ABC Enterprises experiences misunderstandings due to different interpretations of technical terms. This barrier to effective communication is known as:
The supervisor at ABC Enterprises values open communication and encourages employees to share their ideas and concerns. This reflects which type of communication?
Option 1: Formal communication
Option 2: Informal communication
Option 3: Vertical communication
Option 4: Downward communication
Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Employees at ABC Tech often struggle to understand complex technical terms and jargon. This barrier to effective communication is known as:
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