Hey!

enquiry letters are classified into various categories.

(a) Unsolicited enquiry

An unsolicited enquiry letter is written by a buyer who is interested in the bargain. He writes to firms that sell the kind of product he requires or provides the kind of service he needs, asking information on price / costs, quality, availability and other terms of sale.

(b) A solicited enquiry

A solicited enquiry is in response to an advertisement / sales letter of a seller. Already the buyer has some information on the product or service. He requires further details. It is not as lengthy as an unsolicited enquiry.

(c) Enquiries asking for a favour

Certain letters of enquiry seek the favour of an information with or without a commercial proposition. It may be merely seeking some information to be used later.