Hello there,

If you're unable to access one-to-one counselling for NEET UG 2025 , here are some possible reasons and steps to fix the issue:

1. Platform-Specific Issue

Are you using a specific website or app that provides one-to-one counselling (e.g., Careers360, Aakash, Allen, or NEETPrep)

Fix :

• Ensure you’ve registered and logged in properly

• Check your email/SMS for a counselling appointment link

• Some platforms require paid plans for 1-on-1 sessions
  
  2. Technical Glitches

Fix :

• Clear browser cache and cookies

  Recommended

• Try using a different browser (Chrome/Firefox)

• Switch devices (try using a laptop if you're on a phone)
  
  3. Official MCC/State Counselling

If you're referring to official counselling (MCC or State) :

• These portals do not offer one-to-one counselling . They only provide centralized online counselling.
  
  4. Check Dates

One-to-one counselling (by coaching institutes or private portals) usually starts after NEET results are declared. NEET UG 2025 result is expected around mid-June 2025 .

What You Can Do Now:

1. Tell me which website/platform you're trying to use.

2. I can guide you to free or official counselling support options.

3. I can also give you college predictions or personalised advice based on your NEET marks, category, and preferences—right here.

I hope this answer helps you. If you have more queries, feel free to share your questions with us, and we will be happy to assist you.

Thank you, and I wish you all the best in your bright future.