Dear aspirant,

I'm sorry that you are going through this problem. This is a thing that shouldn't be happening on our platform. I would suggest you to keep you payment receipt handy and contact Careers360 through any mode you desire. I will attach a link to the support page of Careers360 in this answer. Also know that we are deeply sorry for the problems you faced.

Support page: https://www.careers360.com/contact-us

Hope this helps!

Good Luck!