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i am not getting otp to my email what i have to do ?


R.Pooja Reddy 18th Oct, 2024
Answer (1)
kumardurgesh1802 18th Oct, 2024

Hello Pooja,

If you're not receiving an OTP to your email, you can try the following steps to fix the issue:

  1. Check Spam/Junk Folder : Sometimes OTP emails end up in your spam or junk folder. Make sure to check these folders.

  2. Wait for a Few Minutes : There could be a slight delay in receiving the OTP. Wait for a few minutes and refresh your inbox.

  3. Ensure Correct Email : Double-check that you've entered the correct email address without any typos.

  4. Resend OTP : Most platforms offer a "Resend OTP" option. Try requesting the OTP again.

  5. Check Email Filters : Sometimes, strict filters may block OTP emails. Check your email settings to ensure OTPs aren't being blocked.

  6. Use a Different Device/Browser : Try logging in from a different device or browser to see if the issue persists.

  7. Contact Support : If none of the above works, reach out to the platform's customer support for assistance. They can help you troubleshoot the issue.

This should help resolve your OTP issue!


I hope this answer helps you. If you have more queries then feel free to share your questions with us we will be happy to assist you.

Thank you and wishing you all the best for your bright future.


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