Hello,

For your general information, candidates who are allotted a seat in round 1 have two options: accept the allotted seat and freeze their decision right then and there, or pay the college fees and undergo physical verification on the dates specified.

If they are not pleased with the allotted seat, they might accept it and seek for continued participation in the following round of counselling.

So, basically, downloading your acceptance letter is a requirement, since if you choose any of the choices above, you must submit the allotment letter to the counsellors on the days specified. You can still try contacting JOSAA through mail and discuss your problem.

I hope I've answered all of your questions.