If you've clicked on "Download" and the marks card appears to have been downloaded but isn't showing in your files, try these troubleshooting steps:

1. Check the download location: Sometimes files are saved in a default location like the Downloads folder. Open the Downloads folder on your device to see if the file is there.

2. Search for the file: Use the search function on your computer or device (e.g., search by file name or extension) to locate the file.

3. Clear cache and re-download: There may be an issue with the download. Clear the browser cache or try downloading the file again. Ensure your internet connection is stable.

4. Check file type: If the file is in a different format (e.g., PDF, DOCX), ensure you have the appropriate application to open it. Sometimes, PDFs might open in a browser instead of a standalone reader.

5. Try a different browser: If you're using a web browser, try downloading the file again in a different browser (e.g., Chrome, Firefox, Edge).

6. Check for pop-up blockers: Some pop-up blockers or browser extensions might prevent the file from downloading properly. Disable any blockers and try again.

If none of these work, try contacting the support team of Careers360 for assistance in retrieving your marks card.

Download issue

If you've clicked on "Download" and the marks card appears to have been downloaded but isn't showing in your files, try these troubleshooting steps:

1. Check the download location: Sometimes files are saved in a default location like the Downloads folder. Open the Downloads folder on your device to see if the file is there.

2. Search for the file: Use the search function on your computer or device (e.g., search by file name or extension) to locate the file.

3. Clear cache and re-download: There may be an issue with the download. Clear the browser cache or try downloading the file again. Ensure your internet connection is stable.

4. Check file type: If the file is in a different format (e.g., PDF, DOCX), ensure you have the appropriate application to open it. Sometimes, PDFs might open in a browser instead of a standalone reader.

5. Try a different browser: If you're using a web browser, try downloading the file again in a different browser (e.g., Chrome, Firefox, Edge).

6. Check for pop-up blockers: Some pop-up blockers or browser extensions might prevent the file from downloading properly. Disable any blockers and try again.

If none of these work, try contacting the support team of Careers360 for assistance in retrieving your marks card.

Download issue